Login
Start Free Trial Are you a business? Click Here

Morrisons Reviews

2.2 Rating 2,084 Reviews
C-
Happiness Grade
C-

Customer Service - Average

57.69%
Industry Average
Morrisons told me that I should've called Customer Services if my food hadn't been bought out to me, whilst waiting in my car.
posted 1 month ago - Anonymous
Poor service..7 trolleys in a queue and only one person on the till
posted 6 months ago - Anonymous
Morrisons Chester The store is understaffed- about 8 serviced tills but frequently only two operatives- hence 3 or 4 people queuing with full trolleys.
posted 6 months ago - Anonymous
Poor poor service! Online order was not delivered. No contact from the store and nothing done to resolve. Hamilton, Scotland store is a disgrace.
posted 8 months ago - Anonymous
Appalling service from Morrisons today. Sandwich platters and various other food items ordered for a funeral. Morrisons rang one hour before delivery time to say it was not available. Four cream horns arrived with some random cakes as an apology. This has caused huge distress to a family already facing a heartbreaking day. Shame on you Morrisons
posted 9 months ago - Christine Andrews
Even phoning Customer Services was a faff.
posted 9 months ago - Glasgow Adam
General feeling of discontentment amongst staff with one of them going round telling people off for using self service checkouts!! Instead of filling shelves before store opens it is done during open hours causing mayhem with customers.
posted 10 months ago - Ronald
I was asked for & sent photos but the staff at the customer service hub disagreed with me & refused a refund.
posted 10 months ago - Josephine
If I was a shop online picker i would only be picking the freshest off the foods to go out of the shop! If I do a online food order for 3 /4 meals for the week I don't want food that has a date on for the day after don't ! Im not going to cook it all at once! Terrible service Morrisons.
posted 10 months ago - Jacki
Told to contact customer service and they would send a new set.
posted 10 months ago - Barbara White