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Morrisons should be ashamed of themselves. In this age of customer service they are sadly lacking. Their fresh food is far from fresh. Customer service appalling. Staff miserable. Shopping experience poor. And way overpriced for the poor quality. Make a stand - go anywhere else until they up their game !!
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posted 2 weeks ago
- JAN WELLS
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Plymstock branch bad slow service in cafè. Staff can be moody. Put me right off.
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posted 3 weeks ago
- Abs
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More card should be called less card
had an offer collectors points
had an issue in store ,asked about advice only to be told card is nothing to do with them as its run by another company and they could not help in any way
i asked why no training on there card ,reply was we do not need to know and called me rude
i will not shop in Morrisons again , and have now deleted the app ,as i will shop elsewhere where the offers are clear and the store can help me with there reward card , PLEASE STAY CLEAR if you want customer service
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posted 1 month ago
- Anonymous
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On FIVE consecutive visits to either the Gravesend or Strood stores, offers such as 4 for 3 where not automatically processed at the self service till.
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posted 1 month ago
- Anonymous
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Went in Morrisons today to do some shopping ,first of all I noticed the shelves were a bit bare , then went onto the bakery to get some sausage rolls , and as usual they are again behind the counter and had to wait till the guy served 2 people to ask for some , on I went to the sliced bread shelves and to my surprise it was in a mess with bread on the floor in trays and walked a bit further and a stack of bread left on the shop floor and not put out , went onto the fish counter and not much fish to be seen and it was the same on the meat counter . At this point I decided to go pay for the bits I had in my trolly to find people were queuing at the self service tills , now the assistant had closed half of the tills off because she did not want to keep walking up and down , I asked if she could open some up which she did and when I had finished paying she closed them again , the moral to this story is if you can't be bothered then I can't, so in future I will go elsewhere I've got a choice
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posted 1 month ago
- Anonymous
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Morrison food service is THE WORST
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posted 1 month ago
- Anonymous
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Quite clearly no customer service skills and/or lack of training.
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posted 1 month ago
- Anonymous
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Appalling service, absolutely appalling.
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posted 2 months ago
- Anonymous
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Bad service, bad rotation of produce most things out of date so always check.
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posted 2 months ago
- Cheryl
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Never ever Morrisons on my online shop list, it is the worst ever experience I had with a driver parking blocks away my home in front of a bus stop instead to try to knock the door or something like get off the van,just disappear, starting a long queue of customer service calls to try to redeliver.
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posted 2 months ago
- Anonymous