“
Great service at the Exeter store
Super advice from a member of staff regarding UV and a top I was looking at.
Told me I could order the item in store as they did not have it in my colour or size. Free delivery to home- and I got Blue Light discount.
”
posted 2 weeks ago
- fifiho
“
Saw a womens goretex waterproof jacket online at a very good price. I’d done a lot of trawling through the websites. Mountain Warehouse had the best price and an extra 20% off. The first one I ordered was too small, but great service from Kendal MW, they got me the next size up and still at the20% off. Brilliant
”
posted 4 years ago
- Cas
“
The level of customer service we received at the McArthur Glen store was outstanding. Jayne was so very friendly, helpful and is a real asset to Mountain Warehouse. We left very happy not just with our purchase but the shopping experience overall and will definitely return
”
posted 4 years ago
- Wendy Johnson
“
Excellent customer service...
Process refund and price adjustment fast
”
posted 5 years ago
- Anonymous
“
Thank you Mountain Warehouse for International delivery to Portugal. Exceptional service from ordering to quick safe delivery.
Very reasonable postage charge.
Wonderful I can kit out my son and grandson so easily with a fashionable wardrobe. Very little choice in their area. What a find.
”
posted 5 years ago
- Kathleen Weigh
“
Mcarthur Glen outlet store offered service beyond just selling me two coats.
”
posted 5 years ago
- Danielle Cook
“
After receiving the wrong item in my delivery, the customer service I received was exemplary. Spoke to someone instantly and she dispatched the correct items immediately. I was also gifted the wrong item. My items arrived promptly the next morning. I would highly recommend Mountain Warehouse and commend them for excellent customer service.
”
posted 5 years ago
- Anonymous
“
Janice customer service representative was polite professional and very helpful. She is a credit to your business. Anybody need help ask for Janice.
”
posted 5 years ago
- Nick Atkinson
“
Customer Service REALLY Went Ouf Of Their Way, To Sort Out A Virtually Impossible Situation (Return Lost In Post). Replacement Jacket Sent With NO Quibbles. Keep Up The Good Work.
”
posted 6 years ago
- Colin8702
“
Service I received from David second to none, a rare commodity nowadays, he should be recognised by the manager.
”
posted 6 years ago
- Anne Earlie