“I won the jackpot of just over £2000 on mr spin in a game of bingo about 2 years ago but they wouldn't let me withdraw it. They said the reasons were due to wagering requirements & bonus etc. Total con merchants I think.
At least they can't rip anybody else off now.”
“If I win a certain amount, I have to wager it even though I have been playing for months. So you can't take it out you have to carry on playing with it, then they make sure no more wins and you lose the lot. Also same name players win every time all the time.”
“I rarely use bonus funds to play with however, on 10/8/21 I used some bonus funds and I won £2400 jackpot. It let me withdraw it via PayPal and my bank account as it stated there was a maximum limit withdrawal via paypal and it stated that it was being processed. However, today I was informed on a chat with them after they asked me to get in contact that the most I would receive was £50 due to the wagering requirements. This is so unfair, why give bonus funds if we cannot win any money, most people play to win, that's the whole point of the game. I've probably paid that amount already with my own money over the few years I've been playing on Mr spin. They had all my id in the past and even asked for one more verification after I'd won it which I provided. So why adk for that if they had no intention of paying up. I'm going to look into taking this further. This should not be allowed or just don't give bonus funds at all as this would save any misunderstanding in future. Avoid this site, I'll go to a more honest reliable site in future. My user b as me is nanapat and I'm uploading a photo of my so called winnings as this proof of my win. This should not be allowed”
“Played for a few weeks to take my mind off some bad things happening , the graphics are poor quality and the pay outs are minimal compared to the wagering amounts ,you are lucky if you actual win at all . But it helped take my mind off things and was ok until I tried to withdraw £80 winnings . They were Requesting so much ID which I sent them and not good enough , no response in the live chat . Practically wanted my bra size !
Absolutely Ridiculous as they waited until I requested a withdrawal to ask all this and not when I was depositing money to them for weeks before this .
No response from them of course !
Feel cheated and let down by what is meant to be a regulated company .
Why are they still able to exist with all these bad reviews with what I have just read are all the same problem .
I will be deleting my account and call it a lesson learnt the hard way .£80 is hardly a big amount to pay out for a company who obviously make a lot of money scamming people by not paying out when u win .
Avoid at all costs !!!!!!
.”
“Not won in ages, I've deposited 70 pounds plus a night and won nothing, this Sunday 76 pound gone again and nothing back, 20 pound tonight and nothing again, I spend so much money on the site but I just keep losing. It's just not fair I've had enough now, I will deposit once more on this site then I'm done. Fed up off losing allllllll the time. It's just not fair”
“A load of identical games with no features. Utter, utter drivel. Do not waste your money. Looks like a 16 year old kid just got a template and created 50 games that just have different names. Can’t withdraw funds. Stay well clear.”
“Don't play this game I've been playing for a good few years now spent alot of money had some good wins covered the wagering requirements then all of a sudden had to do go through the requirements again and not just a couple hundred it's now 2000 absolute joke I've got £150 but can't withdraw it shocking”
“Still waiting for 200pounds winnings asking for different details after win 2years I've been trying to withdraw money but have had no joy DavidJardine61”
“Keep asking every day different things proof of this that wage slip proof of address bank statement
And if I paid my bill what’s due after 24 days they need proof it’s paid
It’s mean wait for bill generated and after something else
Very very disgusting and top scammers”
“Worst casino took ages to verify account after proving all aspect’s all 4 corners showing and texts visible still tried there best to not pay me and still on going”
“Absolute scam. Took mobile deposits for months and waited until withdrawal to request proof of bill, proof of payment and the same for an old number not even registered anymore and no longer active. Had I known this was the case, I wouldn’t have continued to deposit. Live chat contradict each other and generally just make it as difficult as possible. Anyone who has or wishes to take action. Please get in contact.”
“If I could give it no stars I would absolute scam. My partner won and theyve kept his winnings we spoke to customer service and they confirmed that he won’t be receiving the money he won. DO NOT use this company”
“Daylight robbery take your money but won’t pay out after numerous times on the phone giving them this that and the other ,find any excuse not to pay out told them to keep winnings and blocked my account”
“I have won £600 can't believe how much I'd I am still having to send,even a video of myself with my passport or driving licence defo stay awY from this site,I will ne taking matters further soon,also think its too much personal info they want”
“Got a bonus met the wagering requirements then tried doing a withdrawal after sending in tonnes of ID bad jumping through all these hoops they wouldn't pay me out saying I had an account with their sister site so that made my payment void 😂. SCAMMERS!!”
