“Played for a few weeks to take my mind off some bad things happening , the graphics are poor quality and the pay outs are minimal compared to the wagering amounts ,you are lucky if you actual win at all . But it helped take my mind off things and was ok until I tried to withdraw £80 winnings . They were Requesting so much ID which I sent them and not good enough , no response in the live chat . Practically wanted my bra size !
Absolutely Ridiculous as they waited until I requested a withdrawal to ask all this and not when I was depositing money to them for weeks before this .
No response from them of course !
Feel cheated and let down by what is meant to be a regulated company .
Why are they still able to exist with all these bad reviews with what I have just read are all the same problem .
I will be deleting my account and call it a lesson learnt the hard way .£80 is hardly a big amount to pay out for a company who obviously make a lot of money scamming people by not paying out when u win .
Avoid at all costs !!!!!!
.”
“Not won in ages, I've deposited 70 pounds plus a night and won nothing, this Sunday 76 pound gone again and nothing back, 20 pound tonight and nothing again, I spend so much money on the site but I just keep losing. It's just not fair I've had enough now, I will deposit once more on this site then I'm done. Fed up off losing allllllll the time. It's just not fair”
“A load of identical games with no features. Utter, utter drivel. Do not waste your money. Looks like a 16 year old kid just got a template and created 50 games that just have different names. Can’t withdraw funds. Stay well clear.”
“Don't play this game I've been playing for a good few years now spent alot of money had some good wins covered the wagering requirements then all of a sudden had to do go through the requirements again and not just a couple hundred it's now 2000 absolute joke I've got £150 but can't withdraw it shocking”
“Still waiting for 200pounds winnings asking for different details after win 2years I've been trying to withdraw money but have had no joy DavidJardine61”
“Keep asking every day different things proof of this that wage slip proof of address bank statement
And if I paid my bill what’s due after 24 days they need proof it’s paid
It’s mean wait for bill generated and after something else
Very very disgusting and top scammers”
“Worst casino took ages to verify account after proving all aspect’s all 4 corners showing and texts visible still tried there best to not pay me and still on going”
“Absolute scam. Took mobile deposits for months and waited until withdrawal to request proof of bill, proof of payment and the same for an old number not even registered anymore and no longer active. Had I known this was the case, I wouldn’t have continued to deposit. Live chat contradict each other and generally just make it as difficult as possible. Anyone who has or wishes to take action. Please get in contact.”
“If I could give it no stars I would absolute scam. My partner won and theyve kept his winnings we spoke to customer service and they confirmed that he won’t be receiving the money he won. DO NOT use this company”
“Daylight robbery take your money but won’t pay out after numerous times on the phone giving them this that and the other ,find any excuse not to pay out told them to keep winnings and blocked my account”
“I have won £600 can't believe how much I'd I am still having to send,even a video of myself with my passport or driving licence defo stay awY from this site,I will ne taking matters further soon,also think its too much personal info they want”
“Got a bonus met the wagering requirements then tried doing a withdrawal after sending in tonnes of ID bad jumping through all these hoops they wouldn't pay me out saying I had an account with their sister site so that made my payment void 😂. SCAMMERS!!”
“Do not use this site they will not pay out ! They will say how sorry they are and will help they refuse ievery Id I send to not pay out my £300 which I cannot fight for now as it’s getting too stressful with them and i just want to get rid of their site . Please do not spend money with this site who are also known as intouch games !.”
“Update from yesterday
Update from yesterday . Asked my partner to let me log into the details of provider he is with due to information after 3 I.D documents of my own sent . If partners not aware please make sure they are if you rely on them for the ridiculous amounts of ID this site requires . On sending a PDF of the latest mobile bill with this site seeing everything spent on my mobile they STILL REFUSE UNTIL MY PARTNER NOW SENDS exactly the same documents ! I will not let this company off from my £300 !!! Winnings like they are trying to frustrate me to not bothering because of the hassle . As mentioned below in PREVIOUS REVIEW DO NOT ISE THIS SITE !!!”
“SCAM ! SCAM ! SCAM
SERIOUSLY DO NOT USE MR SPIN !
THEY AREVERY HAPPY FOR YOU TO KEEP SPENDING YOUR MONEY !! I was extremely distraught as I needed the £300 I won urgently ! SENT 3 lots of ID still would not send me the £300 !! WANTED TO SEE PROOF OF A PHONE BILL after sending driving licence ! Debit Card ! And a council tax letter ! All my personal I’d on but would not send my winnings . Went to my pending withdrawal they REMOVED MY £300 less than 24 hours of winning . WHY ARE PEOPLE ALLOWED TO GET AWAY WITH THIS
I CANNOT SHOUT IT ENOUGH BUT PLEASE PLEASE STAY AWAY FROM THEM !! Use the ones advertised on Tv where you actually recieve what you win ON THE SAME DAY !!!”
“Tried withdrawing back in May 2021 to be given a load of new I’d verifications, met them all to be told it’s handed over to accounts team so will be paid shortly,,, 3 weeks later I get a text saying Congratulations your withdraw has gone through should be in bank in 1-4 business days,,, 8 days later I’m still waiting”
