“I ordered a pair of boots for a birthday gift. The birthday was past the 30 days. They needed 1 size down. They were not walked in or worn at all. Only 1 boot tried on and was too big. So I assumed an exchange would be easy. NO NOT AT ALL. I’m stuck with a size no one can wear and I can’t just buy another pair for $125. Will never buy from you again! Only 1 boot was tried on! We buy these as gifts and for ourselves every year. I could see if I didn’t want to exchange for a smaller size or just didn’t want them, but it was a gift and now they can’t even have a pair!”
“Almost impossible to order from them because their address validation system is insane. They can't validate an address on a private road, they won't ship to a PO Box, and the valid USPS address showed a completely different "town" in their system so they wouldn't use that one, either. Never had so much trouble placing an order online! No idea if I'll actually get my boots even now.”
“I had a question and wasn't sure what was the right shoe for my husband to wear while working in the yard. I called the The Muck Boot company and the customer service was great. I made my choice and felt good about it.”
“I had a question and wasn't sure what was the right shoe for my husband to wear while working in the yard. I called the The Muck Boot company and the customer service was great. I made my choice and felt good about it.”
