Music Junkie Reviews

Name: Music Junkie
Address: 20 Lee Street, Lee Circle, Leicester
Rating: 4.91

4.9 Rating 1,690 Reviews

99 %

of reviewers recommend Music Junkie

Company Reviews

Product Reviews

597

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Phone:

0116 262 5625

Email:

info@musicjunkie.co.uk

Location:

20 Lee Street, Lee Circle
Leicester
LE1 3RF

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Music Junkie 5 star review on 23rd July 2016

Matt

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“terrible service, cheap guitars unless you want to pay up front for something decent. and then cross your fingers that it wasn.t damaged”

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Posted 4 years ago

“i bought a guitar over 1400 pounds, it didnt play well so they said they will send it back to fender, they said i would get a new guitar in a week, a week later i they said they had not sent my guitar yet, then when they did send it, it took a month. in the mean time when i asked for refund they said they would give me credit and not my money back, when i told them the terms and conditions of the contract, they got upset as they had to pay me, but i waited until the guitar came i got my guitar after a month, terrible service glad it shut down”

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Posted 4 years ago

“sad to see music junkie has closed. a great shop and the team their very helpful hope it returns soon.”

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Posted 5 years ago

“DON'T TRUST THEM WITH YOUR MONEY Ordered a "New" Novation Launchpad from Music Junkie but it arrived with the power plug missing from the box. Contacted Music Junkie and they agreed to refund and arranged collection. No worries! Received notification that they had received the return however I'm STILL WAITING FOR A REFUND 22 DAYS AFTER THEY RECEIVED THE RETURN! I've spoken with Kyle, Accounts & Rae (General Manager) and each time they have all offered numerous assurances that the refund would be made in "5-7 days" only to finally admit that the owner Neil Crosier is the only one able to make refunds and they are powerless. (I've tried emailing Neil directly but haven't had a response) I've raised a dispute and escalated via Paypal and thats being ignored too!! I wonder how they would feel if I walked into their shop, took something and told them I'd pay in "5-7 days" I reiterate - DON'T TRUST THEM WITH YOUR MONEY!!!”

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Posted 5 years ago

“Good service, very friendly”

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Posted 5 years ago

“Brilliant service great price .... I believe in Santa again ,”

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Posted 5 years ago

“Fantastic store and staff who made my visit an absolute pleasure! I'll be back again soon for more gear!”

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Posted 5 years ago

“Great store. Sorted me out with a great guitar setup. Plays like a dream. If you’re looking to buy or need a service on a old guitar these are the guys to go see. Best shop within miles!!!!”

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Posted 5 years ago

“Outstanding service from Will, incredibly knowledgeable.”

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Posted 5 years ago

“Excellent looking store. Only picked up a clip on tuner but great guys. Good chat and really pleasant. Will definitely be back in future!”

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Posted 6 years ago

“Great store!!!! ????????”

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Posted 6 years ago

“I have been a Music Junkie customer for a good few years and have always found the staff knowledgable and helpful, particularly Will when I have bought my guitars and Kyle with music production software. Always get a warm welcome, particularly when I take some biscuits :-)”

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Posted 6 years ago

“Great service, prices and very informative :-)”

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Posted 6 years ago

“Really good shop. Does what it says on the tin. Always has what I need when I go in , which is not easy sometimes ! Wish them well.”

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Posted 6 years ago

“Music junkie is by far the best music shop in Leicester and for miles around. With the advent of the Internet I'm sure I could probably find a matching price elsewhere if I was prepared to deal with the hassle of a remote supplier, postage, difficult returns etc. What I couldn't replicate online would be the helpful friendly and knowledgeable staff. I send all of my students to music junkie and I always hear from them about how helpful and friendly the staff were. I can't recommend them enough.”

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Posted 6 years ago

“I have used Music Junkie many times over the last few years and every time I have received spot on service. The staff are friendly and knowledgeable and have always gone above and beyond. The prices are very competitive. 5 stars”

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Posted 6 years ago

“Music Junkie have helped me out for years. Particularly Will Everett, the guitar specialist. He has helped me find some amazing instruments that I adore and play every day. Also, even though I have move away from Leicester, I keep popping back in as often as I can because the team are great at what they do and I feel welcome every time I step in store.”

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Posted 6 years ago

“Super helpful staff. Always on hand to go the extra mile to get what kit you need or to advise on kit I didn't even know was out there.”

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Posted 6 years ago

“Music Junkie is brilliant. The staff are amazing and always go above and beyond to make sure customers are happy. They’re also really good at giving advice on what effects/amps other gadgets will work best for you. They’re very knowledgable, Will is particularly good at outlining all of the specs from the latest products and is fantastic with customers. I reckon he’ll be running the place this time next year”

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Posted 6 years ago

“Without doubt the best personal service /staff on the Midlands! I'm a pro player and Music junkie have helped me on every level of service I have needed . If your a serious guitar player or just starting! Will Who is himself an excellent player ! With guide guide and help you with the best deal Love the place K.Buck Wishbone Ash Talon....best of eagles”

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Posted 6 years ago

Music Junkie is rated 4.9 based on 1,690 reviews