Music Junkie Reviews

Name: Music Junkie
Address: 20 Lee Street, Lee Circle, Leicester
Rating: 4.91

4.9 Rating 1,690 Reviews

99 %

of reviewers recommend Music Junkie

Company Reviews

Product Reviews

597

Questions

Visit Website

Phone:

0116 262 5625

Email:

info@musicjunkie.co.uk

Location:

20 Lee Street, Lee Circle
Leicester
LE1 3RF

Write Your review

Tell us how Music Junkie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Music Junkie 5 star review on 23rd July 2016

Matt

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“terrible service, cheap guitars unless you want to pay up front for something decent. and then cross your fingers that it wasn.t damaged”

Helpful Report

Posted 4 years ago

“i bought a guitar over 1400 pounds, it didnt play well so they said they will send it back to fender, they said i would get a new guitar in a week, a week later i they said they had not sent my guitar yet, then when they did send it, it took a month. in the mean time when i asked for refund they said they would give me credit and not my money back, when i told them the terms and conditions of the contract, they got upset as they had to pay me, but i waited until the guitar came i got my guitar after a month, terrible service glad it shut down”

Helpful Report

Posted 4 years ago

“DON'T TRUST THEM WITH YOUR MONEY Ordered a "New" Novation Launchpad from Music Junkie but it arrived with the power plug missing from the box. Contacted Music Junkie and they agreed to refund and arranged collection. No worries! Received notification that they had received the return however I'm STILL WAITING FOR A REFUND 22 DAYS AFTER THEY RECEIVED THE RETURN! I've spoken with Kyle, Accounts & Rae (General Manager) and each time they have all offered numerous assurances that the refund would be made in "5-7 days" only to finally admit that the owner Neil Crosier is the only one able to make refunds and they are powerless. (I've tried emailing Neil directly but haven't had a response) I've raised a dispute and escalated via Paypal and thats being ignored too!! I wonder how they would feel if I walked into their shop, took something and told them I'd pay in "5-7 days" I reiterate - DON'T TRUST THEM WITH YOUR MONEY!!!”

Helpful Report

Posted 5 years ago

“No knowladge of goods expenseive not good gear”

Helpful Report

Posted 7 years ago

“Excellent help advise and service.”

Helpful Report

Posted 7 years ago

Music Junkie is rated 4.9 based on 1,690 reviews