musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple, easy to use, quick process. Thanks!”

Helpful Report

Posted 5 years ago

“Excellent service ... very pleased and would recommend MusicMagpie”

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Posted 5 years ago

“Sold an Oppo phone this week with Music Magpie. Straight forward easy process from online to posting and receiving same day bacs payment. Music Magpie the only recycling site for Oppo phones. Reasonable payment offered. Would definitely recommend and reuse.”

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Posted 5 years ago

“A real belter of a service!”

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Posted 5 years ago

“Both times I've used them, it had been hassle free and swift payment.”

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Posted 5 years ago

“Very planned out Website, super easy to use, thank you guys”

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Posted 5 years ago

“This company should be avoided at all costs. As well as offering you pittance for your items, on receipt of them they will then claim to ‘reject’ them on the grounds they are falsely either ‘damaged’ or ‘missing’ and then refuse to return them back to you unless they’ve quoted you above £15.00 per item to begin with, which is highly unlikely since books and DVDs typically sell for pence as opposed to pounds on their site. As in my case they claimed DVD box sets which were NEW, UNOPENED and still with the plastic covering on were all considered either “missing” or “damaged” and because none of them were over £15 they kept ALL of them, around half of what I actually sent them. Frustratingly, as I learnt to my detriment, they then covered their sorry arses by cleverly worded small print which is neither clear or arguable since it serves to only cover their underhanded tactics. Another example of this was when they initially offered my son £21.88 for an under used PSP Go still in its original box with everything in tact, only for them to make a revised offer (10 DAYS later) of £2.80, following their so called inspection which found it to be ‘incomplete’. Again this was an unsubstantiated claim on their part. I did get it back, in the end but only because they originally quoted me over £20 had it not been over this amount they would have kept that too. In a nut shell this company makes money from ripping people off. Their conduct is nothing short of contemptible and if you question it (like I did) you’ll get an arrogant response back which ‘thanks’ you for your email along with a copy of a small section of their less than transparent ‘terms and conditions’. What should be in that small print is how they will make false claims as to the condition of your property or state (also falsely) that items are missing as a blatant attempt to prevent them from paying you what your owed and what they quoted you to begin with. In my instance I was quoted £106 for 138 items. In the end they paid me £40 and kept hold of every single item they claimed to reject!! The majority of the items was stuff my kids wanted to sell, things they didn’t use or hadn’t even opened like dvd etc just to get a bit of extra money which is the sole reason I’m driven to write this. Worse still is that they don’t even tell you in advance what their so called final offer will be. They will just pay the heavily discounted revised amount straight into your bank account with prior consent based on the presumption you are in agreement, whether you are or not!!! When you confront them they will tell you they acted within the constrains of the law but even if that were true (and right now it’s already consumed me more than it should) it doesn’t discount from the fact that they acted in such an unscrupulous fashion which is totally driven by greed. So to those of you that will be hoping and perhaps expecting to make a bit of extra money from trading their unwanted items ‘with ease’ (like they state on their website) the truth couldn’t be more different. You don’t get ‘cash quickly’ either, that too is an unsubstantiated claim of theirs. What they will ACTUALLY do is rip people off to serve their own ends by misleading customers into thinking they are entering into a honest transaction but BE WARNED YOU ARE NOT!!! So don’t bother either keep hold of it or better still give it to charity like I wished we’d done as your’ll feel much better for and if you can discourage others from using this site and use social media to spread the word, like I say avoid at all costs!!!”

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Posted 5 years ago

“Amazing service, especially during these such uncertain times!! Couldn’t be easier with the free courier service! Thanks MusicMagpie!”

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Posted 5 years ago

“Quote form my old phone was very competative and the service was excellent. They gave me exactly what they said they would, the payment was prompt and the whole process was very simple. I would use them again.”

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Posted 5 years ago

“Fast payment at price originally quoted.”

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Posted 5 years ago

“in these difficult times everything went smooth a little delay on the post but thats not musicmagpie fault apart from that excellent service”

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Posted 5 years ago

“Very easy website to use and great customer service. Not the cheapest out there but you get what you pay for! My "Prestige" grade S8 was probably new, old stock as it was perfect and even had some original protection plastic on the edges. Had a minor hiccup with the wrong screen protector arriving but that was sorted very quickly, even getting an email during the Easter holidays.”

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Posted 5 years ago

“Got a decent price for my phone and quick payment”

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Posted 5 years ago

“Speedy and reliable process; main bottleneck was Royal Mail delivery speed but understandable given Covid-19”

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Posted 5 years ago

“MusicMagpie provides an unparalleled satisfaction in today's service industry where we only hear complaints. Clarity of instructions, response times and most important prompt payment simply stand out as 7-star performance for MusicMagpie. Very impressed and happy to know such companies are stil there. Will gladly recommend to anyone.”

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Posted 5 years ago

“Very easy to use & prompt payments. Would definitely recommend 👍”

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Posted 5 years ago

“Despite initial concerns sending my old iPhone 8 to musicMagpie, was really surprised how smoothly it was with them, Email on receipt of item and same day another email to confirm had passed there quality testing, and was given full value of quote they had given me money in bank within about 24 hours would definitely use them again Tom”

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Posted 5 years ago

“Excellent. Easy online and simple postal arrangements. Funds in my account very quickly. Allowed me to upgrade with confidence.”

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Posted 5 years ago

“Quick, easy and very quick payment”

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Posted 5 years ago

“I've used Music Magpie a lot in recent months to buy and sell phones. It is an easy straight forward process with great prices offered for bot buying and selling and the whole process is hassle free. Keep up the god work.”

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Posted 5 years ago

musicMagpie is rated 4.6 based on 9,507 reviews