musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, transaction went smoothly and item was quickly dispatched. In very good condition as expected for a Grade B item.”

Helpful Report

Posted 8 years ago

“First class service”

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Posted 8 years ago

“Managed to find a bargain and delivery was quick. Website search for products easy to use”

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Posted 8 years ago

“The phone we ordered arrived earlier than we expected and the 'very good' condition looked brand new to us and so we were very pleased!”

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Posted 8 years ago

“Excellent service and super fast delivery.”

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Posted 8 years ago

“Selling your phone through MusicMagpie is not easy as they claim. They seem to only ask customers who have bought items from their store to review their company which is why they have such a high rating on this website as their is not much to go wrong with buying a CD/DVD/refurbished tech product. Therefore they are not getting a overall opinion for both sides of the company. This has been reported too. I send my iPhone 6 Plus in, to which they come back with a revised offer of £40 instead of the originally offered £130 due to ‘bent casing’. I obviously turn this down. It came back, and it was in the same condition I sent it in, immaculate! So I then go to my local Apple store and get it checked out. They say it’s absolutely fine and definitely not bent. So anyway, I swap it with a family friend who also has an iPhone 6 Plus. I then send my family friends iPhone 6 Plus in. It comes back with £134 instead of £160. I call them up and it’s explained to me that it has an ‘expanded battery’! I look this up on google and this is when the battery has so much damage/corrosion the screen plys up. It was not like this when I sent it, so I speak to Dawn and she says there are no photos or explanation why it has been revised. Instead i am to send photos of when i sent it. I thankfully took photos of the phone before I sent it. I send these over immediately on the Friday afternoon. I call up again, on the Monday afternoon to be told they haven’t looked at it because of the weekend. This is tricky to work out as I have had my items received on a Sunday and spoke to customer service on a Saturday! Plus they had all day Monday, it was just another excuse. After speaking to Hayley, she advised that she would have to speak to Dawn. Unless Dawn owns the email address of the customer service one Hayley could of accessed this. Anyway, after a 15 minute wait, Hayley advises that she has spoken to Dawn and they have both authorised the extra payment of £25.76. However, she would have to accept the £134.24 and put the other payment down manually. The £134.24 is received the next day but no sign of the £25.76? Again, on the Wednesday, no sign of it. James just told me to ‘wait’. I did wait and it eventually arrived this morning (Thursday). So they revised my offer for nothing? This company is a joke and they are thieves. They are making up reasons to reduce the price and so they can save a bit of cash. I would seriously avoid them, don’t waste your time.”

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Posted 8 years ago

“Problems I encountered are not enough items on a page so it is slow to change page I was on it for about an hour on one occasion but only managed about 30pages. And as I use my phone or tablet I can make it take forever. Doesn't always take you back to where you were either so you may have to go through a couple of pages again but otherwise very handy for me.”

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Posted 8 years ago

“Really easy site to use and phone arrived very quickly. My son is delighted with it!”

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Posted 8 years ago

“Easy to use. Easy instructions and quick payment once sorted”

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Posted 8 years ago

“Awesome service and awesome quality!”

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Posted 8 years ago

“Very happy, highly impressed with the service.”

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Posted 8 years ago

“Really pleased with my kindle keyboard and it arrived quickly. Will definitely shop here again.”

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Posted 8 years ago

“Great value products and so much to choose from”

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Posted 8 years ago

“Gave us new to us games to play on the wii”

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Posted 8 years ago

“Fast, fuss free service.”

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Posted 8 years ago

“Great value, Great service, Great selection!!”

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Posted 8 years ago

“good value for money, great condition refurbished phone. good customer support”

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Posted 8 years ago

“Fast, efficient and made the whole process easy. The app is easy to use and packing products made easy with the send labels”

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Posted 8 years ago

“Pretty quick from start to finish.. easy process.”

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Posted 8 years ago

“The whole transaction was very straight forward. MusicMagpie gave me one of the best prices I could find online, paid for tracked postage and moved my payment over within a couple of days. Can't complain... great service 👍”

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Posted 8 years ago

musicMagpie is rated 4.6 based on 9,507 reviews