“I must say this has been by far the worse delivery service I’ve ever had taken part in my life. Not only was the delivery date so off, but the delivery driver even ended up delivering my scooter to the complete wrong address and then to add insult to injury I didn’t get what I paid for. I ordered ‘Infinity Electric M365 Electric Scooter’ which is valued at approx.. £400-£450 and was delivered a ‘Kugoo or Kirin’ electric scooter instead which is worth approx.. £250-£300.
This has been a poor transaction on the vendors behalf as I feel conned and ripped off by your false and incorrect advertising and then poor communication when it came down to the delivery of my scooter. If the scooter wasn’t in dire need so I may get to and from work, I would have refunded this whole entire order as it is not right what you guys are doing here and now I cannot be compensated for the duration of the package, not receiving what I paid for and getting some shitty Chinese knock off that I now just have to put up with because I’ve used it. Complete and utter trash service I’ve received and it is wrong what you are doing”
“One of the buds was broken and had no sound, none of my emails got a reply and I sent them back as instructed on the box weeks ago and received no refund. Scam.”
“Customs service is very poor the headphones I ordered recently in July don't work. I've emailed the company twice and still now today the 08.09.20 I haven't had a response.”
“Ordered over 3 weeks ago and still haven’t received my scooter... was also meant to come with dpd but is dhl ... didn’t have any response from support email and quite frankly am fed up waiting. Poor service!”
“8 weeks later and I have still not received them after numerous attempts at email the company they stopped emailing me back. A con avoid at all costs.”
