“Whilst the black ones ordered, and received, look great, I have a couple of reservations. Firstly, there does not appear to be a visible charging / charged light on the case, as referred to in the barely decipherable instructions obviously intended for the white ones, so it's not possible to know the state of charge, or lack thereof, and secondly, they proved very difficult to pair with Android equipment, and once pairing was eventually achieved, they keep disconnecting, needing to be reconnected on a regular basis. Perhaps I am doing something wrong, but the instruction sheet supplied certainly does not help. I was really looking forward to receiving these and using them, but have to say that I am not, at the moment, very impressed.”
“It took almost 2 days to get them connected to my Samsung phone, I almost sent them back but somehow I managed to connect them eventually. Once working they are good and the sound is very clear. Unfortunately as the instructions received with them don't tell you how to operate them you then have to play about with them to find out how to turn them on, turn the volume up etc”
“I ordered these a week before my sons birthday and got an email after 4 days saying due to a technical error your end they would be late, and they actually arrived a week late, very poor service as the company I work for would have upgraded the postage to a next day !!”
“I would write a proper review if I actually received them. I ordered a pair 7 weeks ago and still haven’t received them and after numerous emails I’ve got absolutely no where. You basically stole my money. so I will be taking this further.”
“I haven’t actually tried the product yet but my experience with the customer service was quite poor. Frustrating and I had to repeat myself multiple times. Seemed very unprofessional. Hopefully the product is much better”
