My Bear Shop Reviews

4.9 Rating 587 Reviews
99 %
of reviewers recommend My Bear Shop
4.9
Based on 587 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read My Bear Shop Reviews
Visit Website

Phone:

01603 974 300

Email:

post@mybearshop.co.uk

Location:

My Bear Shop, Unit 15, Bowthorpe Shopping Centre, Norwich
Norwich
NR5 9HA

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Anonymous
Anonymous  // 01/01/2019
I am very disappointed I ordered my bear September and I still have not received it it was for my grandsons 1st birthday now I hope it comes before Christmas if not will I get a refund I haven't even received a number to trace it
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Posted 3 years ago
The shirt I ordered was not the same as it showed online. Online it was bright and looked as if it would match my shoes however when it arrived it was full! Please do mot shop with them because I contacted their customer service team and they refused to correct their mistake! A COMPLETE WASTE OF MONEY! If I could give the negative 5 stars I would !
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Posted 3 years ago
The t-shirts that I bought sucks! On the the site they look bright and vivid, but when you receive them they are actually dull and lifeless!!!!
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Posted 3 years ago
Ordered the ‘Simba with sound’ and what arrived looks NOTHING like what is advertised. Contacted My Bear Shop via Facebook who asked for proof or purchase, sent in all proof including pictures of what is advertised, what we received and order number with confirmation email and the company have since stopped replying. They have read all messages but won’t respond. Absolutely shocking customer service and I wouldn’t recommend to anyone.
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Posted 4 years ago
My Bear Shop is rated 4.9 based on 587 reviews