My-Picture.co.uk Reviews

“ I’m waiting over two weeks in my Delivery when I spoke to the company all they were interested in their terms and conditions I’d stay well of this company I suppose if it works it works if it doesn’t it doesn’t have plenty other companies offer better service ”

“ It’s wasted hours of my life, making the picture book, waiting for a delivery that has never occurred, contacting them repeatedly - and they won’t issue a refund and cancel the order. ”

“ The only apology I have received off someone is them offering 40% off my next order which i politely declined as I wouldn’t recommend anyone order from this company and i definitely will not be doing again, they also offered as a gesture of good will to refund my delivery charge, however I received free shipping on this order so that would of been a refund of nothing! The canvas were ordered for a birthday present it was therefore essential I had them in time for that, but never received them and was lied to that they were en route and they are refusing to cancel my order. ”

“ The company deceives its customers with the deadline for making the order, delivery and customer service, what's more, it even makes fun of people's pain. ”

“ I am extremely disappointed. I ordered a memorial photo and used My Picture due to the positive reviews and quick production and delivery times and the picture hasn’t arrived. I’ve had to spend more money getting a picture from another source. The customer service of the company and the delivery company has been appalling. All AI generated answers and no one to talk to. Very unhappy !! ”

“ So far, my order has not arrived (have been waiting 4 weeks). I have received one reply to my concerns but radio silence since. Tracking seems to show my delivery all over Europe. Lets hope quality is better than delivery. Would not use this company again. ”

“ I have ordered picture on 20th Dec, bearing in mind Xmas time, while offered 3-5 working days delivery. ”

“ The third one seems to lost between the company and the delivery company. ”

“ Terrible service, guaranteeing xmas delivery but item still not received. Unhelpful customer service wouldn't recommend to anyone ”

“ Total liers - ordered Christmas presents before thier christmas cut off. They sent a tracking code a week ago showing it was with the courier, when I chased the courier, the courier stated it hadn't been passed to them. My-picture insisted it was. Today 21st Dec (a week later) - My-picture have stated they will not be making their promissed xmas delivery date, due to a backlog. Liers total liers ”