My-Picture.co.uk Reviews

4.6 Rating 4,386 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,386 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Could you please send me a photo of my order (which I have received and sent as a gift to the person I made it for.) I want to show it to a friend as an example of what can be ordered …..thanks.

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Asked by Jill Wikeley (2 months ago)

Can u do a coloured photo black n white

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Asked by Margaret Mcmahon (4 months ago)

Who do you use for delivery to the uk ?

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Asked by Kat (1 year ago)

My order UKA39902764266 is still in Germany after I ordered the print two and a half weeks ago. When will it be delivered please?

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Asked by Alan Taylor (3 years ago)

Looking to find out when my orders will be dispatched UKA39902744783

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Asked by Margaret Thorburn (3 years ago)

I am trying to find out about my order UKA39902413111 It was ordered on 30th October my other order same day arrived 3days ago

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Asked by Anita Payne (3 years ago)

I ordered 4 canvas pictures from you I’m afraid they are quite dark I’m not very happy with them this time! I have ordered from you before and they have been excellent. I’m disappointed because they were of my brother who died recently- I got them for other members of my family as a keepsake of him.

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Asked by Lulu Fisher (3 years ago)

I ordered a canvas that should have surely been here by now tracing number given coming up blank??? My order number is UKA39902036767

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Asked by Carol clarke (3 years ago)

Who delivers the products?

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Asked by Chloe (3 years ago)

Were is my canvas How can I rate your product and performance when I have not received the canvas yet. The tracking number you sent cannot be tracked. NOT very impressed

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Asked by John Williams (4 years ago)

You have asked me to rate my pic, but I’m yet to receive it. So where is my canvas ? If you already sent it.

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Asked by Heather Warren (4 years ago)

Still waiting for my canvas..

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Answered by Sarah Rayner (4 years ago)

How can I rate product and service when I have not received the canvas. The tracking number provided cannot be tracked. NOT ver impressed so far

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Answered by John Williams (4 years ago)

I am really worried as I just have placed a massive order with yourselves and I see the reviews arnt too good. I am a professional photographer and these photographs for an event i trade at each year and generate much business from, I always use photobox and I put minimum £15,000 pounds a year through them, so I am hoping that my orders from yourselves matches their quality which I am sure it will, I am hoping to also use yourselves along with Photobox for my other staff to place their orders through. I have sent all images on high resolution jpeg, and I have only ordered small sizes so there will be no distortion or compromising on my images, I am expert at ordering canvases and I am sure you wont disappoint me, I look forward to seeing the excellent results you will produce for me . my order number is below, it is so vital my goods arrive in top condition as they are due to be used for bookings and I get so many bookings historically from this event Your order UKA39901361250 many thanks and in good faith 07771533618 katrina

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Asked by Katrina Johnson (5 years ago)

How was your order? I’m looking to buy and would like to know how yours went.

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Answered by Shell Griffiths (5 years ago)

Just don’t try to amend your order they won’t let you - but the quality of product is great and as good or better than high street or uk based sites

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Answered by Chrus Wright (5 years ago)

I'm very pleased, already ordered 3 personalised canvas photos and recently purchased the personalised standard photo cushion which i was so happy with that i've already placed another order of the photo cushions to be given as a gift. I am expecting it's delivery any day. To be honest I wasn't expecting that much as the quality of my photos weren't that great but i was really pleased with the items- much better than i expected. Will be purchasing from here again without a doubt.

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Answered by Devs (5 years ago)