My-Picture.co.uk Reviews

“ It’s wasted hours of my life, making the picture book, waiting for a delivery that has never occurred, contacting them repeatedly - and they won’t issue a refund and cancel the order. ”

“ Awful Experience. I sent in High Resolution images taken on a DSLR. The quality was shockingly low. I complained and no solutions was offered, no refund, nothing. I explained it was a birthday gift and because it took them so long to deliver, I now needed to move fast if they were going to remedy or refund so I could somewhere else and they stopped communicating with me. Tragic service, product and after care. Avoid. ”

“ The only apology I have received off someone is them offering 40% off my next order which i politely declined as I wouldn’t recommend anyone order from this company and i definitely will not be doing again, they also offered as a gesture of good will to refund my delivery charge, however I received free shipping on this order so that would of been a refund of nothing! The canvas were ordered for a birthday present it was therefore essential I had them in time for that, but never received them and was lied to that they were en route and they are refusing to cancel my order. ”

“ I wouldn’t use this company very poor quality and service. I had 4 pictures printed on wood absolutely awful quality. Refuse to refund only offered replacement. Lesson learnt l will never use this company again WILL NOT REFUND ”

“ They refused to refund me said I had to let them resend it but I said if it’s going to take a week I will no longer need as it’s to long and would passed my friends birthday We went back and forth for days and days then refusing to refund me for their mistake! Thank fully I had paid with PayPal and opened a claim with them. ”

“ I am still waiting for their decision regarding the refund due to breach of their contract. ”

“ Additionally 'my-picture' failed, but rejecting refund. ”

“ Asked for a refund of the extortionate double postage paid which was ignored. ”

“ The absolute idiocy to send me a review request asking about my order that not only was NOT received all requests and rime wasting emails sent begging for a refund IGNORED ... took my money sent me nothing and now a request for a review entitled are you satisfied with your order ... unbelievable. give me my money back ! ”

“ Absolutely terrible service, ignored messages multiple times, no tracking, took 3 weeks for delivery, when website states 3-8 days, totally missing the event that I'd ordered hundreds of photos for and no offer of refund. Will NEVER order from them again. ”