“I bought the navy personalised backpack. It had some glue and plastic visible that I was unable to remove. My first years replaced the backpack free of charge! Though it took some time as the customer service chat is only open during my working hours and resets if you don’t respond within a certain time frame. The bag is a quality product and holds every I need for a day out with my boy”
“I don’t very often write reviews but I really wanted to do this one.
I ordered a personalised wooden dolls pram for my Granddaughter which had a few problems when it arrived.
I contacted Aleksandra at customer service to tell her about the problems.
Absolutely brilliant service!
The problems were sorted straight away, I have to say the customer service is second to none!
The wooden pram is beautifully made and I know my Granddaughter will love it.
I would not hesitate to recommend My 1st Years, they are a fantastic company.
I will most definitely be ordering from them again.
Than you Aleksandra”
“Love this website for beautiful personalised gifts for parents for arrival of new babies. I have bought many times (last year) as well as recommending to other family and friends who have also since purchased gifts. Gorgeous products and beautifully presented in gift boxes and bags etc.”
