“If Carlsberg did bathrooms... honestly, I placed an order online with trepidation as this is a relatively new company but in fact, they have been operating in the real world for years so are very well established. Their 'normal' prices beat 'sale' prices of every single retailer absolutely hands down. And their service is unbelievable. I placed my order then faffed around needing it sent elsewhere and within an incredibly tight schedule and though their own suppliers did not have the items I needed in stock to deliver within my schedules they actually sourced the items from a supplier that could literally deliver within a 14 hour time frame. Who does that???? Honestly, I'm awe struck. It all arrived at the right location, bang early in the morning, in one piece! I won't shop anywhere else for anything these guys sell now or in the future. Absolutely 6* rating. Thank you so much.”
“i am a plumber and normally shop at places like screw fix and such. randomly found this website on google while searching for copper fittings i keep in stock. i wasn't sure about ordering from this place as i never heard of them and some reviews seemed a bit off putting. however, i called them and spoke to a chap called Ron. every helpful and goes the extra mile. they are the cheapest i have found online and keep almost every fitting in stock. i asked for next day delivery on these fittings and ron told me they do not offer that service yet but he will personally work on this and try for next day! i don't normally leave reviews but i think its only fair for me to give some appreciation to this new company! i got my delivery next day at a very good price! i have told all my plumber mates to purchase from here! great work, and thumbs up to Ron!!!”
“I wanted to buy a full central heating system. The full works, boiler, cyclinder, programmers etc. I called them, and they quoted me a very good price. However, I was worried delivery would be a issue. I didn’t want anything to be damaged. I received my delivery three days after, and everything in perfect condition. Amazing company, dry friendly and welcoming. I believe in appreciation to be given when deserved and this company gets a 5* from me! Will defiantly use for all my other jobs.”
“I got a bath tub from mybubblebath . I found so many collections on their website. Even the price was very minimal than expected with the best brands. I love that.
Well, even after ordering the product, I was a bit worried about the delivery that there should not be any damage as such. I got the item and was so happy with the care they have taken while packing the product. Thank you guys.”
“Awesome customer service! Yes, I had a problem while searching out for a product. I called them, and they help me with the product search. That product was not in stock at that time. They told me that they would intimate me when it will be made available. And after a week time, I got a response on with the update on the stock.
I have not expected a call on stock update. I am very impressed, and I ordered the product.
It’s very rare to see such a dedicated team who cares for their customers. I got my product delivered on time. I would recommend them to all my friends, for sure.”
“To be frank, I was planning to buy a boiler after sometimes. But due to curiosity, I checked on with the products on a different website. Surprisingly I came across mybubblebath and was shocked with the deals they offer on the brands.
Well, I just changed my mind and decided to buy a boiler. The ordering process was too smooth.
I have some doubts about the delivery, I approached their customer service, and they respond to me well. I got the product on time as promised. I am really happy. Excellent customer service! Best Product! Great deal!”
“Ordered a full bath room suite from here. Couldn’t find everything I was looking for on the website, but customer service is A* and found me everything. Placed the order and received everything within a few days. Had a slight problem with a hair line crack in the basin but was changed over straight away with hassle free. Would recommend highly!”
“Amazing service, ordered a bathroom cabinet on Monday and arrived this morning! Plus delivery charge was only 4.99 compared to other online companies . Would defo use my bubble bath again”
“Brilliant service! Ordered the goods on Wednesday and they were delivered to the door early Friday morning.Can't beat that!
Price was good, the goods arrived safely undamaged and the administration was first class.
Couldn't ask for more. Definitely will use again.”
“Great prices, easy ordering and quick delivery. We did have a problem with delivery which was no fault of mybubblebath and they sorted out very quickly. The goods arrived well packaged and even with the delivery issue, quickly. Brilliant customer service. I'm more than happy to use this company again and recommend”
“My Bubble Bath are definitely a family run business that cares about their customers. I called them at 8.30pm and was very surprised that they answered and helped as I couldn't find the product I was looking for on the website. The next day they sourced the item and was shockingly cheap!”
“delivery was delayed by an day, but for the price they sell out you can't really complain. only reason they are not getting 5* stars is because they didn't deliver in he time frame as promised. but regardless they refunded my delivery charge back to me which many other companies don't/won't do.”
“so i placed my order last week for the express delivery (2-3 days) which cost me £9.99. my delivery didn't turn up until the 4th day. the fault wasn't my bubble bath's, parcel force messed up the whole thing ( i suggest changing them) however, once i emailed my bubble bath, they understood the situation and ended up refunding me £5.00 of my delivery charge making me pay for the standard delivery. i have brought of many other suppliers from online and not anyone of the companies have ever treated me so good with such good understanding even though the fault wasn't theres. so as well as being the cheapest online, they are very honest and helpful. i don't normally write reviews but i hd to share this as many people are very fast to write negative reviews but no one shares the positive stuff. great company!”
“literally done up my whole house with this company. so much easier than popping into a showroom or plumbers store. staff are experienced and advise on many different product ranges. this company saved me money as when i called and asked about heating systems (which i have no clue about) they advised me on whats best for my house hold (only then realised my plumber was ripping me of). people are so fast to leave negative reviews but never praise when needed. fast delivery, cheapest prices online, source any products for you. only bad thing, sometimes they get to busy for their own good and replies are slow, but always get there in the end.”
“I ordered some bathroom taps and selected next day delivery at the checkout. No problem with dispatch, however Parcelforce managed to drag 'next day delivery' out to 4 days, through their own mistakes (viewing tracking updates on their website). I suggest you ditch them in favour of a more reliable logistics company.”
“I emailed them about a shower screen and they were very helpful and quick to get back to me about stock and delivery. I ordered the screen and it arrived when they said. However I then found that it was not quite the right size before I had even fully unpacked it and so I contacted them and again they were helpful. I sent photos of the item as they requested and was told they would arrange for it to be collected and I would be refunded the cost, minus a collection and restocking charge (about half the cost of the item). Several weeks and emails later, from me to them, and no response whatsoever. Its as if they have disappeared. Shame as initially they were really good. Obviously once they have your money customer service is no longer required.”
hi sean, we are sorry you feel this way. we can assure you we haven't disappeared and always work closely with the customer. as you are returning the goods you ordered we will collect this the same way we got them delivered. as you ordered a shower screen which is a fragile item we got this delivered direct from cassellie, this is to avoid the damages. so therefore we have to get this collected via cassellie. this is the reason to why your collection was delayed however we did everything we could possibly do in order to get this collected as fast and safe as possible. with the collection and restocking fee's we are very reasonable. in fact we aim to be one of the cheapest companies online.
however, we do apologise for the way you feel, and will take your words on board.
