MyBuilder Reviews

“ The refund policy on shortlist fees is extremely strict and the customer service is terrible. ”

“ Poor workmanship. Poor service. Incomplete work. Broken promises by contractor. Little or no support from My Builder. The only advice given was to next time take out insurance as My Builder was unable to intervene and taking legal action was not advised due the low cost of work ”

“ Kind regards, Jacob MyBuilder Customer Service ref:_00D4JCzX0. ”

“ To find a person to do the job for me was easy, job was done poorly, but the person promised me it will get sorted out, 3 years later I am still chasing and no luck. Asked MyBuilder to support and allow me to edit positive feedback I have originally left, but apparently I am not able to because of some policy they have. Wish they had better customer service. ”

“ My builder good initially but with price raise and service now? Be careful.they will fall as soon as someone else will come with honest offers for the traders. ”

“ Clearly they put more stock in just taking money than providing a fair service. ”

“ EXPENSIVE FOR TRADESMEN. SPENT £160 + £200 A WEEK ON LEADS AND HARDLY ANY RESPONSES.. SOME RESPONSES HAD CANCELLED THE WORK OR SOME EVEN DIDNT EVEN WANT ANY WORK DONE. THEY DIDNT EVEN HAVE THE SAME NAME!! HAVE ASKED FOR REFUNDS ON CERTAIN JOBS WHICH DIDNT REPLY OR WERE THE WRONG NUMBER/DETAILS. NO SORRY NO REFUNDS AS IT DOESN'T MEET THE 'CRITERIA'. POOR POOR CUSTOMER SERVICE. AVOID AVOID AVOID ”

“ Selling very poor leads, job posts and customers posting them are not being checked by MyBuilder.com leading to dead leads and wasting a lot of money for the tradesperson. Google ads is more effective. Poor customer service, trained like robots with typical generic answers for everything. Started a great site but always suspicious of the dead leads, happens too often. Avoid. ”

“ Takes your money for leads then felted your account for no reason. Tried contacting customer service and the CEO with no response, avoid!!! ”

“ Shocking company to deal with. Discriminating me for someone else. Refused to deal with the issue properly despite never having a complaint and 100% feedback. I'm not the only one to have had an appalling service from them. ”