“I have used 2 plumbers recommended by my builder the first one did not complete the job and left it a dangerous condition. the second changed everything and left it worse”
“I had 2 responses to my job.
One man promised the earth ,texted for a few days,then vanished.
"My builder "sent me requests,box ticking,for feedback.
I have waited a month for a handshake promise builder,no contact,who tells me " he is a bit behind"
Waiting for a call,ready to cancel.
Interim,Yell have provided me with good companies,for other jobs.
My Builder unavailable on phone,not using again”
“Tradesman,wood flooring fitter.joined mybuilder and got leads right away.I committed to 3 jobs and got charged £72 by mybuilder for jobs that never materialized.Phoned the customers but no answer from all of them,its a scam believe me.”
“I’m a trade person. I’ve been on my builder for a few days and Ithe two leads that I have tried to click on twice. I’ve been targeted by scammers with jobs that are not really from them. They have been taken from other websites and they’ve tried to make me tender and charge me for the services after being charged by my builder
Beware
I’m out of here”
“Tradespeople listed on your site are not properly vetted.
We have been misled, financially exploited, and left in an extremely vulnerable position by one of your listed tradesmen. A 1-star review has been submitted — though frankly, 0 stars would be more appropriate. Due to your character limit, we were unable to even share the full extent of our experience.
You only carry out very basic checks on traders when they sign up and do not carry out annual checks as would be expected by a customer to ensure protection from rogue traders. Indeed, you have revealed to me that no checks have been carried out on the trader in question since 2022, (3 years) which is also the year his company was struck off.
I am astounded that you think that this is reasonable.”
“Do not use mybuilder! I was defrauded by a roofer who had set up multiple accounts through mybuilder to scam people out of their money. When reaching out to mybuilder for support on the matter, all I was told was that I should leave a review. There was no investigation into him or mention of compensation. They did close down the tradesman's account but this only blocked me gaining any further information on him to send to small claim's court.
I'd chosen this tradesman due to 27 positive reviews (which I now know were all fake). You can not trust any of the information listed on this profiles. My tradesman (Martin Cash) didn't have a registered company, an up to date address, phone number or email address - but mybuilder assured me that they "vet" every profile thoroughly.
They do absolutely nothing to protect the customer and allow cowboy builders to rip off vulnerable people time and time again. They should not be allowed to operate further without government registration on their tradesmen. Dreadful company.”
“Dean of DJB Builders called to view the work required same day I placed it on MyBuilder. Gave me a very reasonable quote and returned at the agreed date to complete the project. Worked steadily all day with an assistant and completed the refurbishment of my patio to an excellent standard. Recommended for future work.”
“I had a bad experience with a contractor, but my review was removed because the job wasn’t completed—due to the contractor’s own mistake. It seems the platform is biased in favor of the contractor, likely because they receive payment from them.”
“I used MyBuilder for the first time and will never use it again.
I was visited by Yusaf Jam, he did not have a clue what my boiler problem was and wasted 4 hours of my time investigating it. In the end I was exactly in the same situation as before his visit and was charged 500 pounds for this waste of time and problem not solved. Today a real professional plumber solved the problem as well as a leak in less than one hour for a fraction of what I was charged by Yusaf.
I am shocked that MyBuilder has this kind of members in their list.
Never again”
“Attention tradespeople! It’s a scam! Got charged £9 + VAT to change an extractor fan. The customer had no interest in having it changed (I suspect it was a fake user). Paid £5 + VAT for lead to change a simple fixture. Called the guy and he was extremely rude and said it had already been fixed. It’s clearly a scam. Fake users with fake jobs. Be careful boys and girls”
“The legend that is Pete Croft, The Peter Kay of decorating!.
Lovely, funny, chatty man, never laughed so much & he has transformed my home to what a friend called a show house.
Very thorough & trustworthy left him to finish whilst I was away.
Thoroughly recommend, this excellent painter & decorator!
I'd give him 10 stars if I could!”
“Dan Lambert fitted a double glazed window from estimate to completion very short time scale very pleased with the result a good price definitely recommend very pleasant man quick and efficient thank you”
“PM Contract did a fantastic job, responded promptly. They they disposed of my fallen tree due to high wind and trim the rest f the trees very efficiently. I highly recommend the company. I liked their friendly approach and gave necessary advise.”
“I hired Pawel a Polish trades man. He agreed on a price for jobs doing. He turned up the first day did an hours work and went away. He ignored my texts asking when he would be back. I got a text saying be there in fifteen minutes. He came did one door then said he had an interview and left. He wanted £200 for doing the jobs. I gave him £40 for materials and said if it is any more let me know. I said i would buy them. He bought a toilet seat and three kitchen cubpard shelves. I asked do i owe you any more money. No he said. He said he would get bits from the £200. He needed the money. I was stupid and gave him the money. Never seen him again. I cannot find him on the site. when i said i was going to the police, he sent me the thumbs up signe. Most of the jobs are not done and i cannot have him back with the texts he sent to me. One silly lady on her own.”
“Great bloke very friendly excellent work ethic. My doors fitted perfectly. I will recommend this company 100 per cent. The price was very fair. Kevin Ball is a very good carpenter. KBCarpentry.”
“Charged me £6 for opening a link they sent via email!!
Explained to them I have no interest in pursuing work with them and want my account closed and emails to stop, they ignored and still pursuing £6”
