MyBuilder Reviews

Name: MyBuilder
Rating: 4.18

4.2 Rating 307 Reviews

82 %

of reviewers recommend MyBuilder

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4.2

Based on 307 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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MyBuilder 5 star review on 28th March 2024

Sheila Lalley

MyBuilder 1 star review on 19th July 2023

Adam Bransbury

MyBuilder 1 star review on 18th January 2023

Anonymous

Anonymous // 01/01/2019

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“JM Driveways did a very good eficient job rgepairing my block paving on my driveaway. i have no problem recommending this company.”

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Posted 1 year ago

“The trader, Kofi from Nian Concepts & Design, I hired through MyBuilder charged me money up front and did not finish his work. However, MyBuilder refused to get involved, not even wanted to help me upload the photos that I sent regardng the poor quality of work that the trader did. We could not get our money back and now have an unfinished living room alcove.”

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Posted 1 year ago

“I hired a tiler GS Decorating through them What a mess he left, 2 days later we are still trying to clean up the dried in grout off the window frame, the window, the tiles and drainer The whole floor had to be vacuumed and washed Sent photos to my builder but they are refusing to do anything When if I asked if they had seen the photos of the mess I was told I’m not a tradesperson You don’t need to be a tradesperson to see the mess of dried in grout we cleaned What a stupid remark I have cancelled another job I had posted with them Why did they want me to send photos if they weren’t going to do anything He made vile remarks about my husband when it was me who posted the job He was here for 3 hours on two daysIn future I will use a more reputable job finder”

MyBuilder 1 star review on 7th January 2023

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Posted 1 year ago

“Plumber called Adrian arrived very promptly. Assessed the problem very quckly and fixed it within an hour. Pointed out that there may be problems in the future to do with construction of old pipework. Service was excellent and fixed the problem that was the reason for the call out in the first place. Cost was very reasonable.”

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Posted 1 year ago

“thank you for fake profile”

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Posted 1 year ago

“My job was done by Peak Roofing. It was a total replacement of a quite long flat roof. Lester assessed the job honestly pointing out the roof must be replaced; it could not be repaired. The truth of that showed when he removed the felting to expose a very rotten set of OSB. He gave a clear statement of the work to be done. He scheduled it according to the forecast for 2 days of dry, albeit cold weather. The work was completed on time and throughout Lester provided a running series of photos and short M$ videos with explanations as I was not prepared to go up on the roof. I feel confident that Lester and his team had done a totally satisfactory job in a tidy, good-humoured manner. Unreserved recommendation.Thank you Lest/PeakRoofing.”

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Posted 1 year ago

“Shaun holleran Stripped,plastered,coving, hall stairs,landing. Very polite, proffesional, reasonable price. Work to high standards. Would definately hire again.”

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Posted 1 year ago

“Shaun holleran, plasterer, very proffessional work done on my large hall, stairs and landing. Found shaun to be reliable, polite and he was happy to answer any questions asked.stripped all wallpaper, Plastered then put up coving which gave it a more proffessional finish. Would highly reccomend. Will use shaun again for further jobs.”

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Posted 1 year ago

“Got painter Alex from MyBuilder he gave me a reasonable rates he did my kitchen and hallway, very good job that was done in two days he is very respectful and hard working I would recommend him anytime, he is coming to do more work at my place as soon as I am ready.”

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Posted 1 year ago

“Bes from BM sparks came to change some electrical fittings,work was promptly done ,very friendly and polite,rates were quite reasonable. Have already recommended further.”

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Posted 1 year ago

“I met with NS decorating Services (Nelson Smith) who gave me a quote for decorating the outside of my house. We agreed a start date and Jim and his colleague arrived on the due date. The work was completed in a day (I already have double glazing) all rubbing down, thresholds and outside cupboard doors painted as agreed both to the front and back.. All in all a very good job which was undertaken mainly my Jim who worked in the high heat of 23/24 July. All credit to you Jim a good job under difficult circumstances. Many thanks.”

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Posted 1 year ago

“Decorator came in time to give quote and arrived on the day on time decorated the stairs living room and dining room . Very competitively priced to say it was quite short notice.very happy with works completed. And I felt happy to leave the keys with him whilst I went to with would recommend and also use in the future 👍”

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Posted 1 year ago

“Alexander Sharples (mobile: +44 7496 095593) came to my house to fix a shower problem on Tuesday 5th July 2022. He didnt fix the shower problem - problem still remains. Also since he completed the job on Tuesday 5th July, water is leaking through the ceiling from the bathroom to the kitchen. Also water is leaking from the boiler. There has never been any water leak in the house prior to Alexanders. Alexander wanted cash payment so Id paid him £180 cash at his request on Tuesday. Today Alex has told me hes too busy to come back to fix the shower and water leakages. Now I have to find a reliable plumber to fix the problems & water leaks caused by Alexander. I’ve been ripped off. Im having sleepless nights. Alexander had good reviews on mybuilder.com but i believe his reviews are fake.”

Helpful Report

Posted 1 year ago

“Mybuilder is a Ripoff company, invoice for none exciting job have No customer vetting to stop tradesmen from being ripped off. No tradesmen customer services. The worst company I've ever dealt with in my 30 years as a professional tradesmen. Mybuilder is only interested in filling thete pockets with tradesmans money. Avoid at all costs”

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Posted 1 year ago

“Grasshopper Fencing, James was friendly and professional. New fencing and back gate, work was excellent. Recommend.”

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Posted 1 year ago

“We have just had a job done by Joe Calladine who laid some flags for us at the front of our bungalow , he matched the design with an existing one and made an great job of it. We have had him do some work for us before and he always comes when he says and while he's working he does not use his phone nor does he have any calls he just keeps working . He makes a superb job and is always polite and helpful as his sons are also. I would certainly have him back to do any job for me without hesitation . Very satisfied. Jackie.”

Helpful Report

Posted 1 year ago

“The refund policy on shortlist fees is extremely strict and the customer service is terrible. I recently had a customer shortlist me the second I expressed interest in a job, before I had chance to send a basic rates/availability message. I sent my usual message and with no other chance to communicate in the day she just told me later on she had found someone else, no explanation, no other traders interested in the job or shortlisted for it. I complained to the site and they were totally obstinate and uncaring about my perspective. I am a sole trader and not doing massive jobs so the shortlist fees are already pretty high, and if I'm going to get shortlisted and rejected because the customer found someone on a different site, I'm making significant losses. If the customer hasn't used the site to get their builder, surely I shouldn't have to pay the site in that particular case? The customer service person was not sympathetic and just churned out policies instead of having a conversation. They obviously don't care at all about tradespeople and just in it for the money. I wouldn't be at all surprised if they created fake jobs and shortlisted everyone interested before not replying to any in order to cream a bit extra from tradespeople. I'm sure they can't be any use at preventing poor trades or cowboys from using the site, so I imagine it's not good for customers either. In addition to this the shortlist fees seem to be calculated in an unclear and sometimes illogical way. Based on items the customer does or doesn't tick one person listing a job could find a shortlist fee triple that of someone who didn't add as much detail for the exact same job.”

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Posted 1 year ago

“We were lucky enough to find a fabulous farther and son team to complete a substantial makeover of our back garden . We have nothing but praise for SMT Building and Landscaping, Bedlington, Northumberland. John and Shaun responded immediately to our request to come and view the work we wanted done. They gave us a fair quote for the extensive work to be carried out and a start date, which we gladly accepted. Nothing was too much trouble, they work non-stop from arriving to leaving each day, and they cleaned up each afternoon. They went above and beyond in all aspects of their work which is meticulous and professional. We cannot recommend SMT highly enough and have absolutely no hesitation in saying that anyone looking for a builder/ landscaper/fencer in the northumberland area need look no further. We have already got other work we would like John and Shaun to do for us. Thank you so much Shaun and John we are over the moon with our makeover. You are stars **************”

MyBuilder 5 star review on 18th May 2022

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Posted 1 year ago

“Problem with leaking guttering. Needed attention asap. Contacted My builder. The response was rapid. John from JG Roofing contacted me within a short time and discussed the repair . John arrived the next morning on time, gave me a fair quote and the guttering was repaired there and then. I was delighted and would use this service again.”

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Posted 1 year ago

“First class job you would not get better anywhere”

MyBuilder 5 star review on 15th May 2022

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Posted 1 year ago

MyBuilder is rated 4.2 based on 307 reviews