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myenergi Reviews

4.1 Rating 11 Reviews
73 %
of reviewers recommend myenergi
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About myenergi:

We’re a small but mighty team. Made up of experts, activists & inventors. Our mission is to give you your power back. Together we can create a kinder, more sustainable future. We’re relentless in our pursuit of transforming living and working environments with green energy solutions. We supply tens of thousands of homes and businesses globally with our smart devices, that not only support our National Grid but give you the power to control your home's flow of energy. Micro-generated surplus energy can be as high as 80% and 100% of that can be self-consumed through our system.

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Phone:

0333 300 1303

Email:

jordan.brompton@myenergi.com

Location:

Church View Business Park
Binbrook
LN8 6BY

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I have now contacted myenergi a few times for service assistance. Initially not delighted, but over the last 18 months I have found them most knowledgeable and helpful. Dealt with technical advisor John today after the solar battery installation threw out the app working - a very helpful experience. Before that the solar panel installer had also managed to affect the app working and similarly guided through the fix process by myenergi tech assistance.
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Posted 1 month ago
Appalling company. 11 months over 100 emails 4 engineer visits, 1 replacement zappi and it still doesn't work properly. Myenergi have walked away from their responsibility and want to remove the device for a fraction of what it cost to install. If you still want to consider it then be ready for impossible phone waits, incomprehensible manual and inaccurate app. You're left on your own.
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Posted 1 year ago
Support for my Zappi has been excellent, I contacted them, spoke to an extremely knowledgeable technician, Peter Lawless, who called me back twice, when my cellphone signal failed. Support for a product is always a concern, my experience of myenergi has been second to none, a big thank you.
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Posted 2 years ago
Product (Zappi) ok. Problems with training dep't have been sorted, I'm no better off but I'm no worse off.
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Posted 4 years ago
Product ok. Training dept absolutely incompetent. Registered for training day got email with zoom meeting details. Comes to the day Ive been given incorrect meeting id I wait 10 mins on phone No answer. What a waste of time and money. Fitting Zappi 2 tomorrow but never again
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Posted 4 years ago
Apart from the great tech (zappi 2 & Harvi & Hub), the customer support has been exceptional. And just to clarify, I didn’t need them because I had issues...I just had questions! Response speed and advice was incredible.
myenergi 5 star review on 1st July 2020
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Posted 4 years ago
I've been a Myenergi customer since the start of the year, and I am truly blown away by the Zappi car charger. It integrates seamlessly with our solar panels and just allows us to divert surplus energy that would normally be exported to the grid, to the cars instead. Anyone with (or considering getting) solar or wind generation should get this charger, its amazing.
myenergi 5 star review on 23rd June 2020
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Posted 4 years ago
I'm an approved installer for Myenergi products and it makes me proud to say so! Their innovative products are the best on the market for both installer and customer, helping homes across the world become more efficient by utilising renewable energy and reducing carbon emissions. I 100% recommend Myenergi not only for their products but also their customer service and technical support team. (my latest install in the photo)
myenergi 5 star review on 23rd June 2020
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Posted 4 years ago
I have used Myenergi products almost since setting up my business 2 years ago. If you want flexible, reliable and user friendly products you have to check out the Myenergi range. The tech team are also brilliant!
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Posted 4 years ago
We have worked with Myenergi now for 3 years. The service and technical support has always been second to none. Despite being a young company they have played a major role in shaping the market with state of the art features and a safety.
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Posted 4 years ago
We have worked with MyEnergi for over two years now, and have found their innovation and service superb for a relatively young company. A driven, knowledgeable team is backed up by groundbreaking products and an exceptional level of service. They truly are driving the future.
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Posted 4 years ago
myenergi is rated 4.1 based on 11 reviews