myenergi Reviews

Name: myenergi
Address: Pionerr Business Park, Faraday Way, Stallingborough, North East Lincolnshire
Rating: 3.62

3.6 Rating 13 Reviews

62 %

of reviewers recommend myenergi

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About myenergi:

We’re a small but mighty team. Made up of experts, activists & inventors. Our mission is to give you your power back. Together we can create a kinder, more sustainable future. We’re relentless in our pursuit of transforming living and working environments with green energy solutions. We supply tens of thousands of homes and businesses globally with our smart devices, that not only support our National Grid but give you the power to control your home's flow of energy. Micro-generated surplus energy can be as high as 80% and 100% of that can be self-consumed through our system.

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Phone:

0333 300 1303

Email:

juliet.carter@myenergi.com

Location:

Pionerr Business Park,
Faraday Way,
Stallingborough
North East Lincolnshire
DN41 8FF

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Jonny

myenergi 5 star review on 23rd June 2020

David Coviello

Luke Mason

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly difficult to contact for an end-user. I have a problem with my Zappi drawing energy from house storage batteries instead of grid. Query form asks Qs that are impossible to answer. Online Chat is 'unavailable'. Phone has 30 min min wait time on hold. This makes the service effectively useless. And I pity the poor people working there. Their incessant messaging tries to get you to use their 'AI'. It's a practical joke and is useless for all but the simplest of queries that you can more easily resolve on Google. Their hold messaging also nags you to take out an extended warranty. They want you to pay more? For more of this? I don't think so!”

Helpful Report

Posted 1 month ago

“3 years with Zappi 2 car charger all good. After recent installation of Libbi battery the experience is awful. Battery very eratic sometimes charging when it is "stopped". The battery control in the app is severely limited, no charge/discharge program only discharge manual on/off. Grid charging only functions when a cheap rate tariff is setup, but then it's in charge mode for the whole period, charges to full, ignores the max charge setting. 2 requests to support (they ignore forum discussions) with no help the first time and no response the second time. This has become the worst commercial decision I've ever made. Useless software, useless support. Never again. Do not buy.”

Helpful Report

Posted 3 months ago

“Appalling company. 11 months over 100 emails 4 engineer visits, 1 replacement zappi and it still doesn't work properly. Myenergi have walked away from their responsibility and want to remove the device for a fraction of what it cost to install. If you still want to consider it then be ready for impossible phone waits, incomprehensible manual and inaccurate app. You're left on your own.”

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Posted 2 years ago

“Product ok. Training dept absolutely incompetent. Registered for training day got email with zoom meeting details. Comes to the day Ive been given incorrect meeting id I wait 10 mins on phone No answer. What a waste of time and money. Fitting Zappi 2 tomorrow but never again”

Helpful Report

Posted 5 years ago

myenergi is rated 3.6 based on 13 reviews