My Holidays Reviews

Name: My Holidays
Rating: 2.54

2.5 Rating 149 Reviews

39 %

of reviewers recommend My Holidays

Company Reviews

Questions

Metrics

2.5

Based on 149 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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My Holidays 5 star review on 6th February 2023

Manik Balwantrao Gumte

My Holidays 1 star review on 2nd September 2022

Petr Ponomarev

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked a flight though myholidays and during booking it said that the baggage policy is a CheckIn up to 25kg/person already included and 7kg Cabin bag. When my E-ticket came, it says there is 0kg CheckIn baggage. I especially booked with this company, because of the CheckIn baggage. I reached back to them through customer service to resolve this issue and they sent me new E-ticket saying I have a checked in baggage. And when I came to the airport with this printed ticket showing 25kg checked in lagguage to drop off my baggage, they told me that I have no checked in lagguage, because my booking company didn’t pay for that. It caused me a lot of stress at the airport eventhough I tried to resolve this issue with them, right after I bought the flight ticket. I originally bought my flight ticket with this company, eventhough it was more expensive than other booking companies because of the checked in lagguage. I ended up paying for my suitcase at the airport. I was very unsatisfied with their service. I tried reaching back to them and try to get a refund, and they made me send them a receipt for the baggage and they just keep promising that I will get a refund multiple times, but it’s been 4 months without a reply! I am very angry, it caused me a lot of stress and I will never ever book with this company again!”

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Posted 3 years ago

“Myholidays is a one stop solution for all your travelling issues. The staff is very humble and makes sure that all the issues are resolved. I am telling it from my personal experience that I recently had, when I made a last-minute cancellation. Not only does Myholiday team helped me throughout the process but also made sure that I get my refund as early as possible.”

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Posted 3 years ago

“Worst worst.. Best Scammer.. Failed to refund my flight tickets which was cancelled by the Airlines. We ppl must report them as scammer.”

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Posted 3 years ago

“Really terrible experience They literally loot you by saying something and charging every penny. I recommend not to avail their service They said refund would be there and gave me 70 dh for 800 dh ticket”

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Posted 3 years ago

“I had a booking with Myholidays and then later on I had a change of plans. I was afraid to cancel my tickets, but their refund process was so smooth and helpful.”

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Posted 3 years ago

“this is THE WORST COMPANY in my life in which I have dealt. never contact her !!! never! this is the most irresponsible company in which no one cares about you. They changed my tickets 3 times for me, and then when I had to fly home, they did not warn me that the flights were canceled, and when I turned to them for help, they said that these were not their problems and that I had to solve them myself. I repeat again - THIS IS THE MOST HORRIBLE COMPANY from which you can buy tickets. they also completely refused to compensate me for anything”

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Posted 3 years ago

“Many thanks to the team myholidays for my pleasant journey to Dothan. I have booked 4 tickets for my whole family and they provided all the required information throughout the journey. Thanks again!”

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Posted 3 years ago

“‪Please do not use this company… after 18 months from a cancelled flight due to the pandemic they still refuse to return my money! Disgraceful!! ‬”

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Posted 3 years ago

“Pretty bad a true nightmare tge worst the customer service gave me anxiety attack was the worst nightmare ever nothing was accomplished I don't know if they re India or quatar are they have no idea what we r saying and unfortunately the language barrier they can't understand you requesting a simple request”

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Posted 3 years ago

“Good service...neat rooms...it's totally worth the cost...good for budget people. Limited food option but the quality and taste was upto the mark”

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Posted 3 years ago

“I booked airline tickets through the My Holidays website After completing the payment, send me an email that no places are available at the times I chose if you want to change appointments or get the money back I requested a refund of $ 1000, and within 24 hours the amount was refunded”

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Posted 4 years ago

“They stole my money . Don't waist your money guys i have proof of that .please dont trust them they will disapear after they rape you.i got a ticket over 1000 $from jfk to Morocco. The flight was canceled because of lockdown. I asked refund . They said air france didnt refund . A called them they say your agency which is this site of toilette they dont wanna process because my ticket was in sale they pursached it .and sold it to me . So please warn you dont do it .im trying to takethem to the court becaise of that . I will not let it go just the way they want”

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Posted 4 years ago

“This is Scan,this is Scan ,this is Scan I made my booking and paid for if I had to change the flight and when I wanted to change the phone that it says on its website to call it always gives a failed call and when you write an email they answer you the automated system I lost my money with these people they are scammers”

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Posted 4 years ago

“MyHolidays would not refund monies paid for a flight. I had to cancel due to the Covid pandemic. I’m 74 and have a heart condition. Please note that Spirit Airline gave me a complete credit for the flight cost, but MyHolidays would not refund the booking cost, which was more than the cost of the flight!”

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Posted 4 years ago

“Negative stars! We purchased tickets for our trip to PR. Got a “flight details” email and the next day they asked for an additional $80. Which we paid for.My boyfriend tried to reach out and no One answer the phone or emails. Then they sent an email saying we would be refunded in 7-10 business days. I decided to call my bank and was fully refunded. You can fight with my bank but i don’t play about my money.”

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Posted 4 years ago

“Such a pathetic service given by My holidays. i miss the flight and wanted to reschedule my flight ticket and they said no cannot either refund or change the ticket. i will make sure to comment the same on emirates airline about my holiday and i also make sure to pass this other agencies and airline about my holidays. you people are bluffing the clients and very rude staff not helpful at all.”

My Holidays 1 star review on 6th March 2021

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Posted 4 years ago

“booked a flight for 425$, received email that everything is fine and i will get my tickets shortly, after received another email that I have to pay extra 87$, I refused, they sent me another email that they will hold fee 49$. I contact my bank. scammers.”

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Posted 4 years ago

“Made a booking to Capetown from OR Tambo to fly via Mango Airlines... on checking in there was no booking in my name... only to find out to be scammed by this agency. Please stay away big time SCAMMERS.......”

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Posted 4 years ago

“I bought tickets. After that, I had a call from my holidays they said that price rise to 230$. And I should pay if I want these tickets. I say that I want a return and don't want to buy a ticket. They returned my money back.”

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Posted 4 years ago

“They don't answer the phone call will never call u back. And will never book ur flight and will try to keep ur money. I had to call my bank to dispute this..”

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Posted 4 years ago

My Holidays is rated 2.5 based on 149 reviews