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MY NEW MOVE Reviews

4.8 Rating 111 Reviews

95 %

of reviewers recommend MY NEW MOVE

Company Reviews

4.8

Based on 111 reviews


Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Phone:

2036673648

Email:

hello@mynewmove.co.uk

Location:

34 South Molton street
London
W1K 5RG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katherine and Eloise helped us with the sale of our house and the purchase of our new one. We were extremely pleased with the whole process from start to finish. Katherine and Eloise were extremely helpful in explaining the legal process, in dealing with all parties and providing advice as needed. Both were really approachable and helped make the process much easier. The fees were reasonable and excellent value, considering all the hard work they put in. Thank you so much! Very highly recommended!”

Posted 3 years ago

“Eloise Jordan at My New Move couldn't have been more helpful. She was unfailingly polite, listened carefully and gave clear, unequivocal advice in a less straightforward situation: I was buying a deceased relative's house, where I was with my two siblings, joint Executor and Beneficiary. She responded within a day to my emails or phone calls, and moved the process along in a most efficient way, whilst reassuring me when I encountered difficulties. My New Move provides a very good service - thank you!”

Posted 3 years ago

“Absolutely fantastic to deal with! Efficient and easy to contact/understand. Nothing was too much effort. Would definitely recommend!”

Posted 3 years ago

“I read so many reviews before picking a conveyancing firm and almost did not choose My New Move for my sale and purchase as I thought the reviews were too good to be true. They aren't. We have moved many times and this was the best service we have had by a huge distance. Friendly, efficient, always in touch, well priced and absolutely faultless. I cannot recommend them highly enough. Eloise was terrific.”

Posted 3 years ago

“Would certainly recommend My New Move for house conveyance. They completed our house purchase within 8 weeks from the day our offer was accepted.”

Posted 3 years ago

“Everyone at My New Move have been EXCELLENT throughout our whole home buying process. They were always on the other end of the phone/emails and even during this difficult global crisis with COVID19, they managed to push everything through in just over a month for us, which is just fantastic. Big shout out to both Chyna and Eloise for being our main points of contact and putting up with all of our questions. Would highly recommend!”

Posted 3 years ago

“I cannot emphasise enough just how great the team at My New Move were. A lot of our friends had stressed to us just how frustrating and stressful buying your first home can be, so we weren't really looking forward to the legalities and paperwork that comes naturally with the process. Thankfully, from the moment we instructed My New Move to manage our move, it couldn't have been easier. The communication with the team was prompt and professional, and every time we had a hiccup with the developer, the team were able to sort it out almost immediately. I want to give a massive thank you to Eloise Jordan for taking the stress out of our first big move. If anyone is on the fence over who to instruct as your conveyancer, I wholeheartedly recommend My New Move Thanks so much for everything!”

Posted 3 years ago

“Thank you, My New Move for providing me with a wonderful service. The price which you quoted for my purchase was indeed a fixed fee and the free Will has been a bonus! I have recommended you to my family and work colleagues.”

Posted 3 years ago

“Fast and efficient service and always contactable. Would recommend!!”

Posted 3 years ago

“Extremely pleased with the service I received from Chyna Austin, from My New Move, who answered all my questions very quickly. I wouldn't hesitate to use the company again and have already recommended them to friends and family. Excellent communication and service, Thank you.”

Posted 3 years ago

“I highly recommend My New Move. Initially we had a phone call with Eloise who gave us advice about the entire buying process (aside from just Conveyancing) which was extremely useful given we are first time buyers. Our Suveyor was then able to go and survey the property within 2 weeks of enquiry, and the report was written up within 1 day of the visit! Extremely fast and efficient process, and very friendly people. We will be using My New Move again in the future.”

Posted 3 years ago

“Thanks for amazing service in connection with our house sale - speedy replies to any email sent, friendly service and efficient. I wouldn't hesitate to recommend you guys for conveyancing and wills.”

Posted 3 years ago

“We highly recommend My New Move and the whole team in particular Chyna and Eloise for their great help, prompt replies and professionalism. Despite the Covid 19 restrictions they worked hard and efficiently. We shall definitely use My New Move again.”

Posted 3 years ago

“I had often heard of the confusion and stress involved with the legal process of purchasing a property which is why I went with friend’s recommendations. Thankfully we went with the right one! Super quick and efficient, we had set ourselves a move in date and amazingly we have achieved it! Will happily recommended to all off my friends!”

Posted 3 years ago

“Great communication, quick response to questions and in an approachable yet professional way.”

Posted 3 years ago

“Really great experience. Just bought my dream house through My New Move. I chose them to take over the whole thing. I’m so pleased I did. My New Move exceeded my expectations by communicating with agents and solicitors up and down the chain. If I hadn’t had them it would have all fallen through. These are really great people. Thanks My New Move!”

Posted 3 years ago

“My New Move is the No.1 choice to choose to begin your home buy - hands down. They are professional, patient, considerate, consistent and more importantly- competent to see you home move throughout, from start to finish. Their pricing is excellent value for money and highly competitive. Just sit back and relax right back in a limousine of care driving you towards steadily to your home ownership as the stress ebbs away from your mind and the enjoyment and realisation of completion become near. The choice is clear - My New Move - The best choice to see you right to your new front door - and on time!”

Posted 3 years ago

“Quick and easy. Just want I needed during a stressful time of divorce, purchasing and moving.”

Posted 3 years ago

“Being in our mid-sixties, we felt that it really had become a matter of some importance that we enquired about a Will. After reading such excellent reviews for My New Move Wills we contacted them and was offered their services both in writing our wills and additionally in drawing our attention to the necessity, in our circumstances , to the support of those wills, each with a Lasting Power of Attorney. Having agreed to the above we received the documents extremely quickly along with the relative instructions and advice as to their completion. My New Move Wills were kind enough to follow up by telephone, to ask if we required assistance with any problems we may have encountered and offering further help if needed. We are now in the process of completing all relevant details in each of the documents before returning them for their approval after which they will be sent back to us for retention. All in all, a complete and extremely helpful service that we can recommend to anyone who would appreciate being able to benefit from professional help, and on-going advice without the necessity of having to arrange appointments with in town solicitors for legal assistance. Thank you for being available and only a 'phone call away.”

Posted 3 years ago

Thank you for your kind words, it was a pleasure working with you. Kind Regards My New Move Wills Team

Posted 3 years ago

“I was in need of independent legal advice as a condition of my mortgage that came up at the very last minute of my house purchase! I contacted My New Move and within a week, during Covid, it was all sorted. Great service and exactly what I needed, within the tight deadline we agreed!”

Posted 3 years ago

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MY NEW MOVE is rated 4.8 based on 111 reviews