MY NEW MOVE Reviews

Name: MY NEW MOVE
Address: 34 South Molton street, London
Rating: 4.84

4.8 Rating 111 Reviews

95 %

of reviewers recommend MY NEW MOVE

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4.8

Based on 111 reviews


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Phone:

2036673648

Email:

hello@mynewmove.co.uk

Location:

34 South Molton street
London
W1K 5RG

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“**DO NOT USE** False advertisement and not a solicitors. We had an offer accepted on a property and instructed my new move to act on conveyancing for us. they advertised "no sale no fee" and fixed price solicitor fee's. We paid our account opening fee and as soon as this happened we were then off loaded to another company called ConveyLaw who are an actual solicitors. my new move don't actually do your solicitor work for you. problems started straight away. Once we received the pack from the sellers solicitors ConveyLaw then increased our legal fees by £1,200 as they said they had to do some additional work on the land title that nobody was aware of initially. we weren't happy as we had been told it was a fixed fee. as a result with the increase in costs we had to pull out of the house as we couldn't afford the extra work at the minute and any more unexpected cost increases. My New Move then refused to refund our £299 that we have paid to them for the work even though they advertise no sale no fee and guaranteed quotes. Brandon the MD then also refused to send me a link to review the company on this website so i had to go direct to them and prove i had dealt with the company and send them an invoice to allow me to notify everybody else what cowboys they are. all the reviews on here must be cherry picked by Brandon on who he lets review his company. I have also reported this company to Trading Standards, The SRA and the Legal Ombudsman, I have attached a picture of the email trail from Brandon confirming him blaming me for purchasing a property with a legal title that needed more work which nobody would have ever been aware of. My advice, find a local company pay the extra £100 and have a quality solicitor do your work. not this company who then hand you of to a 3rd party makes the whole process a lot more complicated. Possibly the worst solicitors(If they are one) i have ever dealt with.”