Nalai and Co. Reviews

1.1 Rating 155 Reviews
3 %
of reviewers recommend Nalai and Co.

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I ordered I soles and within 2 weeks they were falling apart. Contacted company and sent several emails with pics attached and bc they needed the pics to be 1mb they couldn't open it. Very bad customer service. Cheap products.
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Posted 4 years ago
Cant exchange or return anything. Dont buy! Sizes are wrong. Material is cheap and looks nothing how it looks online.
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Posted 4 years ago
Please don't buy anything from this company, customer service is bad and they don't list accurate sizing. I ordered a bra and ordered the right size according to their chart, but it came too small, no return or exchange. Thank you
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Posted 4 years ago
SCAM!!! I ordered a size 3x shapewear even though I'm between 1x and 2x. I couldnt really afford it, had to make major sacrafices to save money for it. I got it in the mail, it says 3x, but it is equivalent to a small or a woman's size 5. I wont even attempt to try it on because it would crush my organs!!!
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Posted 4 years ago
Purchased 2 cross front bras. There are horrible..offer no support and are made of stocking material. Even though one is unopened and in the original package they will not return. Do not buy from this China compnay...rip off!!
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Posted 4 years ago
Very poor shipping and delivery management. The package was never delivered but the 50€ were well debited on my bank account. Their package never made it to my place, no one asked me to give a phone number for the delivery and no one left me a note. Whoever their delivery service is in Germany, is very poor. As packages delivery in Germany is generally bad, this is not my point. The worst with Nalai & Co is their horrendous customer service, their arrogance and i-don't-care attitude. Not only did they took my 50€, got their products back, but they never bothered PAYING ME BACK. This is fraud, theft, I have asked them countless times to provide me for a proof of transfer, and now almost two months later, neither do they provide proof of transfer, nor do they pay me back - and worse, they do not even answer anymore! They are not even afraid of a business lawsuit: they do not answer, and do not pay back. Do not purchase anything with them, they are thieves!
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Posted 4 years ago
I ordered two front crossing bras, they are hopeless. Too small in the cup and way too big in the shoulders. I only tried one on and asked about a refund, I was told no refunds are available. I wish I had of read the reviews first. The product is nothing like it is advertised, so completely false and wrong. Is it fraudulent.
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Posted 4 years ago
I ordered a pair of compfortable sandals, the first pair sent was ok. I ordered a second pair for my mom they sent 1 size 7 left foot the right foot was a size 10. really do you know how much bigger a 10 is from a 7
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Posted 4 years ago
Horrible quality. Tried to order 2 bras - one each for myself and daughter. Spent money we barely had, for something we badly needed. Shame on this company! Soooo disappointed. I would not have ordered at all if I had had any hint it was coming from China ahead of time. I know better. Buyer beware!
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Posted 4 years ago
Poor customer service...they have the art of the runaround down pat. I will not order from this company again.
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Posted 4 years ago
Very poor customer service.
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Posted 4 years ago
This company is awful. I returned an order and was told they couldn’t process a refund because there was no tracking number. It was very expensive to return the product and adding tracking would have been even more expensive. I’m sure they are counting on no one wanting to spend the money to return their awful product. The product was nothing like it was advertised. Do yourself a favor and sat away from this crooked company. I agree with another review, I would have given zero stars if that was possible.
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Posted 4 years ago
WARNING do not use this company. If there was a NO STAR I would have chosen it! They have quite a racket going. They ship terrible products and they will not give refunds. Unless you pay to ship it back..I can only imagine what that would cost. Plus there wasn’t a guarantee that they would actually give me my money back. The bra wasn’t anything like the ad...I won’t even give these to charity, garbage is the only place for them. They promised me 25% back and I could keep the product. So $15 out of $60, but with the rate exchange I ended up with $7.48. Be Leary!!
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Posted 4 years ago
Customer service has an ok response time. Delivery time was horrible Item was ordered on 8/8 and was supposed to be shipped out by 8/11 and was shipped out a week later from the order date. I emailed them asking for an update on 8/13 and they still didn't ship it out until 8/15. Overall the customer exp has been horrible and I will never order from them again.
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Posted 4 years ago
Purchased cross front bra. Terrible product. Size chart is way off base. Product is not made the same as photos. The side seem is almost half of the material shown in pic. No support. Terrible company. No returns due to a bra having hygiene issues??? It isn’t a pair of underwear. Don’t waste your money on this scam. You could purchase a better product if this kind for half the price at WalMart.
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Posted 4 years ago
Bra is a piece of garbage..they won't give my money back!!!
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Posted 4 years ago
Poor quality product and they would not let me return it or issue a refund
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Posted 4 years ago
Do Not buy from this company....they send you wrong size and refuse to give you a refund . They are fraudster. I only gave one star to get to right this comment. AVOID, AVOID AVOID.
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Posted 4 years ago
I wish i wouldve seen all of these reviews before I purchased their supposed cross support bra. I followed THEIR size chart and what they sent me was too small. I tried calling customer service first, and the number listed on google is not in service. Email is the only form of contact and theyll just reply "Hi Dear, We are sorry, we do not offer return, exchange kr refund for bra, leggins or shapewear". The bra was never worn and still in its original package with my request for exchage done immediately after delivery. I cant believe they werent even willing to do an exchange for the correct size!! Beside it taking 2 weeks to receive...since they advertise as an American company and the item ships from China, the material is cheap and nothing close to worth the price. Dont be fooled by the Pinterest advertisement! The quality is simply garbage. In fact, it blows my mind that Pinterest allows this fraudulent marketing on their site. Im a full figured woman who expects quality fabric, materials and support like any thin woman would, but more than anything, I expect them to deliver on what they advertise. This is a true scam so dont waste your money! Youll regret it!
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Posted 4 years ago
I purchased leggings, they don’t fit and are poorly made. I have been informed that they don’t refund on underwear or leggings. In my view leggings are not underwear. Very, very poor service. Do not purchase from these crocks.
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Posted 4 years ago
Nalai and Co. is rated 1.1 based on 155 reviews