National Timber Buildings Reviews

Name: National Timber Buildings
Address: National Timber Buildings Ashford Road Bounds Gate Corner Badlesmere, Faversham
Rating: 4.70

4.7 Rating 285 Reviews

94 %

of reviewers recommend National Timber Buildings

Company Reviews

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Metrics

4.7

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01233 740944

Email:

info@nationalstables.co.uk

Location:

National Timber Buildings Ashford Road Bounds Gate Corner Badlesmere
Faversham
ME13 0JX

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National Timber Buildings 5 star review on 19th October 2022

Paul Fotheringham

National Timber Buildings 5 star review on 22nd April 2022

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was going to order a second set of stables from you, however, there were two things that influenced my decision to go elsewhere and I in fact purchased a double set of stables (well, one side is a stable and the other a field shelter to be precise) from Vale Stables in the end; firstly it took nearly a year for you to fix the guttering on the stables you supplied, in spite of me repeatedly chasing this up and it was only by my finally threatening to get someone else out to fix the problem and invoice your company, that it was sorted out (which was a little galling given how quick off the mark Edward was to demand payment last time around) and secondly, when I called and spoke to Edward to place an order, he informed me that the price had increased by nearly £1,000. When I queried why this was so (at this stage it had not yet been a year since my last order) he told me that all timber suppliers across the UK had put their prices up; having phoned around various other companies that seemed not to be the case, no-one else that I spoke to was aware of a nationwide price hike. Edward then told me that the reason why the price had gone up by nearly £1,000 was in fact that he'd done me a special deal on the last stables I'd ordered. I'm sorry to say that he very much had not done me any kind of a deal (I even went back and checked our correspondence, texts and emails) and at the time I had been left in no doubt by him that the price was the price, it was made very plain to me that there was no discount to be had anywhere. So for just shy of £5,000 I bought a combined stable and field shelter from Vale Stables with a variety of extras not offered by National Stables. While I'd say that the build quality isn't quite as good as yours I was treated courteously, I wasn't lied to and I wasn't made to feel that my calling in order to spend a not inconsiderable sum of money was an inconvenience. Your product is good, your customer service not so much so.”

Helpful Report

Posted 6 years ago

“The product is very good. A little slow in confirming receipt of money and not very good at responding to calls. Otherwise, the team who erected the stables were super speedy and efficient (I do believe these are external contractors) and did an excellent job.”

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Posted 6 years ago

Thank you so much for leaving us your review, we are very pleased that your new building meets your expectations. We are currently investing in a new exciting IT/Accounting system which will automatically update our customers when they make a payment to us as other customers have also picked up on this as an area for improvement. Thank you once again for your feedback.

Posted 6 years ago

“Quick and well made”

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Posted 6 years ago

“Excellent value for money and service second to none. Used them again after using them 18yrs ago as the buildings have stood the test of time”

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Posted 6 years ago

“First rate start to finish.”

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Posted 6 years ago

“Very helpful in specifying the stable layout. Erected in just 2 days. Great product. Really pleased with them.”

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Posted 6 years ago

“no complaints”

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Posted 6 years ago

“Excellent in every way lovely quality buildings friendly helpful staff and reasonably priced Would highly recommend this company for top quality buildings”

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Posted 6 years ago

“Excellent field shelter, fitters polite and accommodating. Highly recommend”

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Posted 6 years ago

“The quality is superb as was the short time it took to deliver. The Gentlemen who did so we're polite, efficient, helpful and fast. I will definitely be returning as a customer. Thank you”

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Posted 6 years ago

“The company performed supplied erected and did every thing correct as per instructions very pleased and would highly recommend”

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Posted 6 years ago

“I am really satisfied with my workshop. Amazing quality. Thank you so much. I would always recommend you. Sarah Lambourne .”

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Posted 6 years ago

“Good Quality Delivered when stated, Fair price .All one can wish for Great Job. Harry (My Horse ) Stated that heating would be good”

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Posted 6 years ago

“the building itself is good and does what it says on the tin ! I had 2 mobile field stables. The guttering however to the front of each stable was not fitted very well and keeps falling off and leaks at the joints instead of directing the water to the down pipe.”

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Posted 6 years ago

“Excellent service, good quality buildings and post sales support. Would definitely recommend.”

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Posted 6 years ago

“Fantastic building, good sales service. Reasonably priced. The guy's who came to install were quick, efficient and very nice. Would thoroughly recommend!!”

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Posted 6 years ago

“We are very happy with the quality of our field shelter. The staff were very helpful and polite whilst we were deciding on the package we needed and the men who constructed the shelter for is were great.”

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Posted 6 years ago

“Excellent service form start to finish, would highly recommend!”

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Posted 6 years ago

“Very pleased with my mobile stables, friendly and efficient staff in the office and the guys who put the buildings up did a great job. Would recommend.”

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Posted 6 years ago

“Very happy with the service provided”

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Posted 6 years ago

National Timber Buildings is rated 4.7 based on 285 reviews