National Gun Trusts have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
I thought the price reasonable but when I received the finished product I was appalled.
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- Joseph S
“
Quick turnaround, got exactly what I needed. Since it was entirely boilerplate, only got dinged a bit by price. Ready made documentation like this should be 50% overall cost to what it was.
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- Anonymous
“
Excellent price and quality, exactly what I needed!
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- Joseph O
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Very happy with quality and speed of delivery. Document seems very thorough.
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- "Anonymous"
“
Even though I think the whole process is bs because its an infringment on our rights. But National Gun Trusts shipped out my cards fast. I ordered on labor day weekend. Saturday I believe it was and by Tuesday it was on its way. It was here by Thursday when it predicted a Saturday delivery. So that's pretty cool.
”
- Joseph S
“
Accurate and quick delivery.
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- William J
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I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
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- Christopher M
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My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
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- Kevin H
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I am beyond happy with the service. Quick and easy, and they followed up to ask if I had questions and promptly answered them. I would recommend this to anyone that needs a trust.
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- Anonymous
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Purchased the .eft service. Received a phone call shortly after to get my information and schedule appointment at local store. Worked fine with eforms. Great customer service.
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- Jacob C
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Truly amazing customer service. I had a couple questions about the trust and someone responded by email within 5 min and continued answering my questions quickly. I highly recommend!
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- Payton K
