National Gun Trusts have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
In summary, NGT provides a quality product and services for a very reasonable price.
”
- Arthur D
“
Cant give better thanks and praises. If you are looking for a gun trust you have to use them. They have the entire process dialed in at crazy good price.
”
- Anonymous
“
Super simple process, just answer a few straight forward explained questions and receive your trust within minutes. Get the trust signed and witnessed and notarized and you are ready to purchase NFA items. Great customer service and a great price. Shout out for Ryan M. for the follow-up email making sure I had no problems or questions.
”
- Charles M
“
Delivery was exceptionally fast, as was a follow-up email from a National Gun Trusts (NGT) representative inquiring if I had any questions.
”
- Arthur D
“
Very easy. Delivery was extremely fast and best customer service I have experienced in a long time. Highly recommend.
”
- Taylor S
“
These guys are awesome! Everything I ordered was done professionally and delivery was very quick. Will definitely use them again.
”
- DeWitt B
“
I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
”
- Christopher M
“
My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
”
- Kevin H
“
A great service. Everything was very straighforward and the process was extremely easy. I recieved the hard copy in the mail very quickly. I am preparing to execute and then fund my trust. When I had a question, I recieved a respnse to my email very quickly. I would recommend this service to anyone.
”
- Anonymous
“
Very easy. Delivery was extremely fast and best customer service I have experienced in a long time. Highly recommend.
”
- Taylor S
“
The trust is well written and customer service is quick to respond. The entire process went smoothly.
”
- Jamyn S
