National Gun Trusts have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
An affordable alternative to the trusts offered by the big online silencer retailers. Lower price, but still comprehensive, individually reviewed by an attorney, and with support questions answered.
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- Anonymous
“
The trust was delivered quickly, accurately, and for an extremely reasonable price. Instructions were straight-forward and easy to follow. Additionally, when I did have post-purchase questions they were answered in a timely fashion.
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- Daniel C
“
I got my card order on time and not damaged. The price for the FD 258 cards was cheaper than other companies.
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- Anonymous
“
Fast delivery very happy with service.
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- Kenneth C
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fast delivery, good quality
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- Daniel B
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Delivery was exceptionally fast, as was a follow-up email from a National Gun Trusts (NGT) representative inquiring if I had any questions.
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- Arthur D
“
sucks ZERO STARS I’m looking for a better company and simply want a refund you guys are incapable of doing the simplest of tasks.
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- Anonymous
“
I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
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- Christopher M
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My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
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- Kevin H
“
I purchased 2 EFT fingerprint sessions and the entire process was incredibly simple and the customer service was great. Everything was complete in 24 hours! I would definitely recommend actually owning your EFT files over alternatives and NGT makes it as easy as possible.
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- Ralph L
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We have been very happy with the service provided with our purchase. I got a little confused. But National Gun Trust staff easily guided me through. Documents were shipped and received as stated
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- Anonymous
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EFT file on my scanned fingerprint cards that came crazy fast. Extremely pleased with service
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- Mike M
