National Gun Trusts have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
The trust was delivered quickly, accurately, and for an extremely reasonable price. Instructions were straight-forward and easy to follow. Additionally, when I did have post-purchase questions they were answered in a timely fashion.
”
- Daniel C
“
I got my card order on time and not damaged. The price for the FD 258 cards was cheaper than other companies.
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- Anonymous
“
My notary couldn't believe the price! All in all, incredible value provided.
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- Anonymous
“
fast delivery, good quality
”
- Daniel B
“
Delivery was exceptionally fast, as was a follow-up email from a National Gun Trusts (NGT) representative inquiring if I had any questions.
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- Arthur D
“
Very easy. Delivery was extremely fast and best customer service I have experienced in a long time. Highly recommend.
”
- Taylor S
“
sucks ZERO STARS I’m looking for a better company and simply want a refund you guys are incapable of doing the simplest of tasks.
”
- Anonymous
“
I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
”
- Christopher M
“
My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
”
- Kevin H
“
EFT fingerprint file service worked great -- quick and easy. The EFT file was ready for download within minutes of completing the scanning at a local UPS store. Uploaded the EFT file with eForms form 1 with no problem.
”
- Anonymous
“
Excellent customer service and pricing! Had numerous questions before and after purchase. Ryan was very responsive and fast to answer all questions. Some emails were long after normal business hours and they were still answered timely. 100% recommend!!
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- Lucas G
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Performed amazingly. 1000% satisfied with your Tran responsive customer service.
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- Anonymous
