National Gun Trusts have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great product at a very affordable price. Customer service was outstanding!!
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- Floyd G
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In summary, NGT provides a quality product and services for a very reasonable price.
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- Arthur D
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Cant give better thanks and praises. If you are looking for a gun trust you have to use them. They have the entire process dialed in at crazy good price.
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- Anonymous
“
fast delivery, good quality
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- Daniel B
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Delivery was exceptionally fast, as was a follow-up email from a National Gun Trusts (NGT) representative inquiring if I had any questions.
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- Arthur D
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Very easy. Delivery was extremely fast and best customer service I have experienced in a long time. Highly recommend.
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- Taylor S
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I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
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- Christopher M
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My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
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- Kevin H
“
Excellent service. Utilized them to create my gun trust two purchase 2 NFA items. Trust was robusts and includes instructions on how to manage it. They are also very responsive! Will more thank likely use them for an estate trust.
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- David L
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Great product at a very affordable price. Customer service was outstanding!!
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- Floyd G
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A great service. Everything was very straighforward and the process was extremely easy. I recieved the hard copy in the mail very quickly. I am preparing to execute and then fund my trust. When I had a question, I recieved a respnse to my email very quickly. I would recommend this service to anyone.
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- Anonymous