National Gun Trusts have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
This is a great service! I was able to get my fingerprints quickly and easily, and at a price point that is unbeatable. I'd highly recommend going through NGT if you are looking to get an EFT file.
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- Anonymous
“
after calling and talking to Dan he refunded me part of my purchase price, booked me an appointment for the EFT files which I just had to email to thier service, and 20 minutes later they were done and back in my in box.
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- Timothy R
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I ordered fingerprint cards and ink pad. Good price and everything arrived in good shape. Worked well.
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- Anonymous
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I read the questions below and have no idea why anyone woult choose anything other than email for delivery.
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- Stephen G
“
trust is easy to setup - fast delivery - great customer service
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- William M
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Easy to follow and order on web site. Fast and timely delivery.
Purchase as described. 100% quality.
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- Monroe W
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sucks ZERO STARS I’m looking for a better company and simply want a refund you guys are incapable of doing the simplest of tasks.
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- Anonymous
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I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
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- Christopher M
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My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
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- Kevin H
“
This is a great service! I was able to get my fingerprints quickly and easily, and at a price point that is unbeatable. I'd highly recommend going through NGT if you are looking to get an EFT file.
”
- Anonymous
“
Trust service is good to go, my form 1 was approved in under 48 hours. 5*
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- Anonymous
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There’s a wealth of information on the website and the process of setting up a trust couldn’t be easier. The customer service is top notch.
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- Anonymous