National Gun Trusts have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
after calling and talking to Dan he refunded me part of my purchase price, booked me an appointment for the EFT files which I just had to email to thier service, and 20 minutes later they were done and back in my in box.
”
- Timothy R
“
I ordered fingerprint cards and ink pad. Good price and everything arrived in good shape. Worked well.
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- Anonymous
“
The best price I could find for electronic fingerprints for NFA registration and excellent service. Thanks!
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- Charles R
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I read the questions below and have no idea why anyone woult choose anything other than email for delivery.
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- Stephen G
“
trust is easy to setup - fast delivery - great customer service
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- William M
“
Easy to follow and order on web site. Fast and timely delivery.
Purchase as described. 100% quality.
”
- Monroe W
“
sucks ZERO STARS I’m looking for a better company and simply want a refund you guys are incapable of doing the simplest of tasks.
”
- Anonymous
“
I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
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- Christopher M
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My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
”
- Kevin H
“
The customer service was awesome. I highly recommend. Ryan was great in answering my questions. Also, wanted to edit the original document and got it within a few minutes.
”
- Walter L
“
I purchased fingerprint cards, and afterwards purchased the EFT file conversion service, it all went much faster than I could have hoped for, and saved me from having to make an appointment for live scan printing almost 250 miles round trip.
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- Timothy R
“
Buying my first suppressor, I was advised to use a local lawyer to set up my trust at a cost of $300. National Gun Trusts got it done quickly/instantly and much much more cost effectively. Got the Trust notarized at my local UPS. Got may approval back from ATF today that all is 100% well. Great service!
”
- Jestun R
