National Gun Trusts have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
The trust was delivered quickly, accurately, and for an extremely reasonable price. Instructions were straight-forward and easy to follow. Additionally, when I did have post-purchase questions they were answered in a timely fashion.
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- Daniel C
“
I got my card order on time and not damaged. The price for the FD 258 cards was cheaper than other companies.
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- Anonymous
“
My notary couldn't believe the price! All in all, incredible value provided.
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- Anonymous
“
fast delivery, good quality
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- Daniel B
“
Delivery was exceptionally fast, as was a follow-up email from a National Gun Trusts (NGT) representative inquiring if I had any questions.
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- Arthur D
“
Very easy. Delivery was extremely fast and best customer service I have experienced in a long time. Highly recommend.
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- Taylor S
“
sucks ZERO STARS I’m looking for a better company and simply want a refund you guys are incapable of doing the simplest of tasks.
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- Anonymous
“
I was lied to and attempted to be gaslit by customer service before being put on hold until hung up on. I was refused a refund because "service had been provided. ". I've called multiple times to no answer including being left on hold for 30 minutes. Emailed to no satisfaction.
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- Christopher M
“
My items never came in the mail. When I reached out to National Gun Trusts via email about a refund, no one contacted me back. Would not do business again.
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- Kevin H
“
Excellent end-to-end service with an extremely fast response time!
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- Thomas B
“
Fantasic service. Making a trust was fast and easy. I needed to change my trust's name after ordering and they changed it quickly. The paperwork has instructions that are easy to follow. Highly recommend.
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- Bryan N
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Great Service.
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- Oladapo A