Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,701 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

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“Chaka loves her Naturaw Forage meals, her coat is lovely and glossy and she is packed with energy.”

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Posted 2 years ago

“Great service and food quality. My dog loves this food.”

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Posted 2 years ago

“Excellent fresh quality meat that my boy loves, he is a very fussy eater but since trying this brand he eats everything now, fantastic service and is extremely helpful on all levels, I cannot recommend this company high enough.”

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Posted 2 years ago

“Toby my 2 year old pug loves his naturaw food.”

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Posted 2 years ago

“The dog loves your food and she looks extremely healthy. Our biggest gripe is that you do not sell or supply a plastic container for your dog food. She eats a third of a portion as one meal which means we have an open container wrapped in plastic in the fridge for 2 days (she is fed twice a day). We worry about cross-contamination from the raw meat. We have looked for a plastic container but they are all too large due to the unusual shape. Could you just not sell one to your design.”

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Posted 2 years ago

Hi Steven, thanks for the feedback. We have done work on developing one but the cost of having a plastic mould made to our tub size is 5 figures, so it is something that has had to go on the back burner in the short term. Whilst it's not the ultimate solution, we have a lot of customers who just decant into a plastic Tupperware container. On balance we believe this small compromise for being able to use fully compostable, airtight packaging is worth it.

Posted 2 years ago

“My dogs love the meat snd the treats”

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Posted 2 years ago

“I love your products, the quality and the environmentally friendly packaging. It's easy to order and the delivery time is fast. I would say , that the delivery, if end of the day, all of the food is slightly thawed and as I'm refreezing it would be better if the delivery would be morning so the food remains frozen.”

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Posted 2 years ago

“Really nice raw food for my little dog. She loves it and along with the price and eco packaging then it’s a winner for us.”

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Posted 2 years ago

“All around 1st class. My dog loved every single meal. ordering again today. Thank you Naturaw, Rachel & Boss.”

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Posted 2 years ago

“Very high quality product which my dog loved, but unfortunately its just too expensive for us to buy all the time.”

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Posted 2 years ago

“Superb quality raw food sold in environmentally friendly packaging. Amazing service too.”

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Posted 2 years ago

“Fantastic food and brilliant company with amazing staff and values. Our dogs love it and I love it too.”

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Posted 2 years ago

“Good quality food. Min 4 different varieties in each box. Treats are a real hit too. Quick, reliable delivery.”

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Posted 2 years ago

“Packaging was good, products good. Will be ordering again soon”

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Posted 2 years ago

“Best dog food in the country, probably the world. Our cats enjoys it too.”

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Posted 2 years ago

“Absolutely fantastic all round product, Pretzel and Chorizo love all the Naturaw flavours. Always arrives on time and love funky packaging”

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Posted 2 years ago

“Awesome products, excellent service, and super planet-friendly company. Highly recommended by my dogs!”

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Posted 2 years ago

“Always great service, and the new Louis & Ada treats are a big hit with my two! Happy puppies, happy mummy!”

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Posted 2 years ago

“Excellent service and excellent quality food.”

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Posted 2 years ago

“Great produce and delivery. No plastic waste and happy dogs. What more can you ask for. It’s not cheap, but if you love your dogs and want to keep them healthy and happy this is the best choice.”

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Posted 2 years ago

Naturaw is rated 4.8 based on 2,701 reviews