Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,702 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products, great choice with sustainable packaging and most importantly my dogs have always loved it.”

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Posted 3 years ago

“After several fussy months with our now 9 month old Cavapoo puppy, we are so pleased to have found a food he enjoys! Naturaw is amazing - fast delivery, compostable packaging, easy to order, and obviously very tasty! Thank you 😊 Highly recommend to all”

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Posted 3 years ago

“I love the new packaging, the delivery is spot on and am fully supportive of your sustainability ethics”

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Posted 3 years ago

“I love yours raw food and my dogs are pretty happy every time when i am coming with bowls :) they are also healthy thank you”

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Posted 3 years ago

“Having acquired a further puppy brought up on raw I began a review of raw food providers. Ethical principles are very important to us and Naturaw exceeded our expectations. Another concern was our existing Cocker - a very fussy eater. On receiving our taster box the puppy dived in and was happy. To our surprise the existing cocker got stuck in also, fantastic. In parallel I tried a few other providers but have settled on Naturaw.”

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Posted 3 years ago

“I have 2 dogs and they seem to have a love hate relationship with Naturaw. They hate tripe but love, lamb, duck, chicken & beef. I buy it because it saves me having to chop chicken and I know they are getting the correct amount of bone. The packaging has improved and is all recyclable. I think it's great value for money and would recommend to all raw feeders.”

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Posted 3 years ago

“My 2 dogs are elderly and very picky to say the least, but I have in all their 11 years not seen such empty bowls since I have given them Naturaw. So lovely not to have to coax them to eat.”

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Posted 3 years ago

“Fantastic service. Our dog loves his Naturaw mince! Prompt delivery & very environmentally friendly.”

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Posted 3 years ago

“Hi Team, My dog loves the food so no issues there at all! I just wanted to comment on the new trays. I thought the sugar cane trays were perfect. Compact, with good lids, and no spillage. Why did they change? The new ones look great but are far bigger than they need to be, have no lids, and the absorbent sheet does not absorb much, if any, meat juices and ends up a soggy mess at the bottom. I really like your ethos and excellent quality food which Molly has now thrived on for several years. Thanks a lot! Susanne”

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Posted 3 years ago

hi Susanne, thanks for taking the time to leave a review - we'll take the time to address your points :) We changed them for many reasons: they have a far lower carbon footprint than the previous ones, being made in the uk rather than shipped around the world from the far east as sugar cane is. They are also formed from substantially less raw material by replacing the lid with film which reduces transport resources and carbon further. Another big one - the non-stick coating is not only more user friendly (the meat sticking was our biggest negative review point for the last 4 years) but also means they can easily be cleaned and composted more successfully. The previous ones did leak frequently, the new ones are air tight which extends shelf life and increases quality. The sheet is purposefully not absorbant because we wouldn't want it to soak up goodness from the product. It is a plain greaseproof paper to facilitate packing the product cleanly and ensure accurate weights. We are currently working on a reusable lid that should be available soon to pop on the top of an open pack in the fridge. Hope this helps xx

Posted 3 years ago

“My dog loves your food, links the bowl clean, every time.”

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Posted 3 years ago

“I was searching for a while to find the best raw food diet for my pup. After the hassle of having to prep offal and muscle meat myself (which is very difficult as I’m a vegetarian lol) I couldn’t have found Naturaw at a better time! Everything is so well packaged I love that there’s no plastic packaging! And it’s everything that my pup needs! Best food for convenience and health around! Recommend to all my friends and family!”

Naturaw 5 star review on 15th January 2022

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Posted 3 years ago

“Our dog loves Naturaw!”

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Posted 3 years ago

“Only food my dog will eat!”

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Posted 3 years ago

“Excellent company. Very swift delivery.”

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Posted 3 years ago

“I have fed Flynn raw from the beginning, after a couple of different foods, some with added veggies, I settled, or rather Flynn decided that Naturaw was his favourite. The consistency is just right and the many varieties gives him plenty of different proteins. Cleaning up after him is easy as his stools are well formed and minimal. His bowl is always licked clean!! The food is well packaged, although I do struggle to take the film lid off sometimes., but that apart the food is great because it is easy to store in the freezer and there’s no mess. A great product!”

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Posted 3 years ago

“Love the quality of food and the importance of sustainability and local high quality ingredients from this company. Great selection, my dog loves it all.”

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Posted 3 years ago

“Excellent. My dog loves all the meat but his favourites are venison and fish and chick. The new recyclable packaging is great.”

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Posted 3 years ago

“Very efficient delivery. Thank you!”

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Posted 3 years ago

“Great service and my 4 dogs love it ,1 sausage dog who has skin allergies seems much better”

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Posted 3 years ago

“We found you when let down by an alternative supplier we had been using for many years. Very glad we did, excellent choice of products for our older Labradors, excellent packaging specifically that it can be recycled which has been a huge draw, good delivery and excellent customer services. We have now fully converted.”

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Posted 3 years ago

Naturaw is rated 4.8 based on 2,702 reviews