Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,702 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and our pup loves the food!”

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Posted 4 years ago

“After years of trying different brands I have now found the right food for my dogs. No more runny or chalky white poos. The sensitive food is perfect. I love the recyclable packaging and service is good. It's worth paying that little bit extra for good quality”

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Posted 4 years ago

“This is our third order from Naturaw and our dog, a fellow ridgeback, absolutely loves the food. Every time I go to the fridge he runs outside and sits patiently or sometimes if I am taking too long, he zooms in and out. I've never seen him react to other food like this! I love the fact the packaging is compostable and is probably one of the main reasons I chose Naturaw. Some other brands have a lot of plastic packaging. I also like the fact we can return the wool insulation. Small details have been thought about. I would love if there was some kind of incentive for the subscription even a small discount for signing up to a regular payment plan. There has been a price increase from when we first purchased (36 pack large dog box was £63 now £67) which I imagine has to do with supply issues and costs. I didn't notice anything on the website notifying the price change but perhaps I missed it. It's a great product but I probably wouldn't purchase if there was a further increase in price again. Yes you get what you pay for in terms of quality and knowing where the contents have come from but my dog eats 1kg a day! Overall I like Naturaw and I would recommend.”

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Posted 4 years ago

“Fab easy to order Fast delivery. Great. Products. :)”

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Posted 4 years ago

“I have been feeding my pack of Labradors raw food their entire lives. Recently my regular supplier had a major issue and was unable to fulfil my order so I had to look around in the market place for the first time in years. I’m delighted I did as Naturaw was a fantastic discovery and will now become my firm go to. Excellent raw choices, (my guys are 12 years old now so need that extra senior / sensitive option), a much better recyclable packaging arrangement and much better follow up and customer interface than I ever had from my previous supplier. Highly recommend!”

Naturaw 5 star review on 29th August 2021

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Posted 4 years ago

“My 17 week Goldendoodle Rosie absolutely LOVES her Naturaw food! Even the sight of the box and she’s jumping up and down and spinning around with excitement!!!”

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Posted 4 years ago

“I love your food for its plastic free packaging and my pets wolf it down because it must by yummy :)”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Finally a good that my picky Schnoodle will eat with enthusiasm! So nice to see a clean bowl and a contented pup. I was impressed by the quality of the product and the fact that the packaging is plastic free is a big bonus too.”

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Posted 4 years ago

“When I got my puppy in 2018 I suddenly realised the amount of plastic that came with his food was huge. I searched for an alternative and found Naturaw. I love the simplicity of sending the wool back and I cut the containers up and put them in my compost bin. The quality of the meat is good and I now have two dogs who love their meals.”

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Posted 4 years ago

“My dog LOVES Naturaw, we have tried a lot of the others in the past, but it is very clear that the flavours and texture of Naturaw is preferred in our home. The deliveries have always gone like a dream. We always send back our wool packaging and love the fact the packaging is so sustainable! The support team are always very quick to reply to any questions about the products.”

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Posted 4 years ago

“I cannot fault this company in the slightest.. I moved back to the UK and was really concerned about getting the right food for my main man.. These guys do exactly what they say on the tin, and more .. impeccable service, delivery, quality care, as well as customer care, not to mention absolutely impeccable food .. If you want someone to rely on, these are the people .. x”

Naturaw 5 star review on 16th August 2021

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Posted 4 years ago

“We are so impressed with this dog food, especially the non-plastic packaging, the fact that you recycle the 100% wool wrap and our dog Bertie enjoys it. Website is colourful and easy to navigate too. Excellent next day delivery if ordered before noon Mon-Thur. We previously purchased from a different raw dog food company but switched due to the polystyrene and plastic packaging! Many thanks Naturaw!!🙂”

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Posted 4 years ago

“Ordered a large box to try and received nice assortment of flavours. Photo below of Thandie helping to unload the box. Meat looks nice quality and the dogs are enjoying it; so are the cats, who are very much more exacting in the quality control role. Love that the packaging is compostable / recyclable and having no problems scraping the meat off the bottom of the carton (as mentioned in some reviews).”

Naturaw 5 star review on 15th August 2021

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Posted 4 years ago

“We’re time raw feeders and couldn’t be happier with Naturaw! Our dogs love getting to try the different flavours and after the initial confusion of the texture (as it’s not kibbble) they wolf down their meals every day! Also the amazing next day delivery is a life saver when you don’t have excess freezer space!!”

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Posted 4 years ago

“excellent service and cannot fault the delivery”

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Posted 4 years ago

“Fast efficient service. My dogs love the food, they have taken to it very well.”

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Posted 4 years ago

“Great to see a company moving away from plastic containers. Dog food is great, no complaints from my Springer Spaniel, will definitely be ordering regularly from now on. Glad I stumbled upon the web site and the Naturaw team.”

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Posted 4 years ago

“I've ordered from Naturaw a few times and every time I've been impressed with both the customer service and product. My dogs love the food and it's solved both their allergy problems. I recommend Naturaw to every dog owner I speak to! I wouldn't buy anything else.”

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Posted 4 years ago

“Delivery was prompt and Ruby LOVES her food!”

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Posted 4 years ago

Naturaw is rated 4.8 based on 2,702 reviews