Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,702 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick and easy delivery, the food calculator is helpful too with growing puppies. One of my puppies has a very sensitive tummy and moving her to Natureraw has really settled things down, she’s much happier and both dogs love the food!”

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Posted 4 years ago

“Really impressed with the quality of the food, the website, packaging and delivery. Luckily, the small 28 day repeat order box is the perfect size for our WSC too”

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Posted 4 years ago

“My dog loves her dinner now! Super easy website to navigate, orders arrive quickly and in a well insulated state so I don’t have to worry about them defrosting if I’m out and Twix loves her food now so it must taste good!”

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Posted 4 years ago

“I switched my 10 year old dachshund over to a raw food diet last year. It was the best decision I've ever made for him, he looks 5 years younger and adores his food. I chose to begin a subscription with Naturaw because of their no plastic ethics. I've been thrilled with the service we've received.”

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Posted 4 years ago

“Very good quality food and can’t fault the customer service”

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Posted 4 years ago

“My dog really loves this food and I was happy to find something that has better options in terms of the packaging that is used.”

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Posted 4 years ago

“excellent customer service. and apart from my dogs thriving on Naturaw food, I love your ethics, no plastic packaging and re-usable wool insulation. thank you so much.”

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Posted 4 years ago

“Delivery is always fast. I love the ethical approach that naturaw take and returning the linings for credit is a big bonus!”

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Posted 4 years ago

“Did a lot of research when choosing to go raw as I wanted to buy ethically and environmentally friendly. This company does both. My dog loves the food, not mushy like some I have tried. Will definitely be staying with Naturaw!”

Naturaw 5 star review on 5th August 2021

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Posted 4 years ago

“My dogs love their new food and are doing great. I like the packaging and the ethos behind it. I just wish there would be more choice when it comes to repeat subscription, but really I am very thankful to my friend recommending your feed.”

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Posted 4 years ago

“Excellent customer service. How a company deals with a problem tells me whether I should stay with them or find a better alternative. I recently had to contact Naturaw regarding a delivery that had resulted in the food being unusable. The issue was quickly resolved and a replacement speedily arrived. We were happy and so was Lurcher Willow.”

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Posted 4 years ago

“Fantastic choice and service”

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Posted 4 years ago

“I’ve tried a couple of raw food products for our Pug before but have always come back to Naturaw. I love the variety to choose from, the compostable box and recyclable sleeve and the next day delivery! The size of the boxes are easy to stack in the freezer, stay clean with no leaking, and making dividing up portion sizes much easier. Recommended to my family who all use Naturaw for their dogs. Wouldn’t use another product now!”

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Posted 4 years ago

“Products are great quality. Packaging is completely compostable and environmentally friendly.....just brilliant”

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Posted 4 years ago

“My dog loves this food! His favourite has to be Waygu Beef, but everything is wolfed down super quick. The service couldn't be easier, with delivery the next day by DPD. Love the 'no plastic' packaging and returnable wool insulation.”

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Posted 4 years ago

“Amazing quality and a good variety of raw food for my cats and dogs, Quick delivery and an extra added bonus for their eco-friendly packaging.”

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Posted 4 years ago

“Great service and our dogs love the food!”

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Posted 4 years ago

“Fantastic company providing a great service”

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Posted 4 years ago

“Brilliant product with fantastic recyclable packaging. Love it.”

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Posted 4 years ago

“Paddy loves his raw food Delivery always when promised A good product and good service Tubs are compostable provided you clean them - dishwasher works or a stiff brush and wool insulation keeps tubs frozen so feels as green as possible”

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Posted 4 years ago

Naturaw is rated 4.8 based on 2,702 reviews