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Naturaw Reviews

4.8 Rating 2,701 Reviews
97 %
of reviewers recommend Naturaw
4.8
Based on 2,701 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Very happy with the service and product.
Helpful Report
Posted 3 years ago
Have been ordering our dogs food from here for a while yet. Ordering is easy, delivery is always fast and our dogs LOVE the food. Will be continuing to order for as long as possible :) Thank you!
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Posted 3 years ago
Our dogs love the food and we are delighted there is less plastic in the packaging too. Customer services also very friendly and helpful. Only two constructive feedback points are it would be great to have a subscription for exactly the amount we need (we have to keep stopping and starting) and the piece of paper under the meat is unpleasant to handle (although we appreciate the reason it’s there). Thank you.
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Posted 3 years ago
My Bernese mountain dog loves Naturaw. After having tried so many suppliers without success, we discovered Naturaw and haven't looked back. The 80/10/10 range is really good quality and not sloppy like many other suppliers. In addition to the great food, they offer a brilliant next day delivery service and the boxes arrive well packed and undamaged. The food packaging itself is also amazing. I put the packet in the food bin for composting with the vegetable film cover and the cardboard sleeve in with the recycling. 100% recyclable! Fantastic. Finally, Naturaw became a B-corp and if you know anything about B-corps, you know that is an amazing achievement. We love this brand.
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Posted 3 years ago
Very high quality product, and also service (delivery and support).
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Posted 3 years ago
My dog absolutely loves Naturaw and the pricing is reasonable too. I love how it’s so eco friendly so we can all do our bit to help the environment
Naturaw 5 star review on 5th July 2022
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Posted 3 years ago
We are having great success with this food. We have been feeding our Cats on it and they love it and are kept very healthy by it.
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Posted 3 years ago
We have tried number of different raw food providers and we chose to continue with Naturaw because of the great quality of meat. You can tell the difference when you look at consistency of meat, and of course our dogs thriving on it. We also love the recyclable packaging!
Naturaw 5 star review on 5th July 2022
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Posted 3 years ago
Naturaw are the best discovery I have made in dog food, their quality is second to none, their staff are delightful and very helpful and my dogs, all 3 of them, are in the best condition they can be in. Oh, and they love the food!
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Posted 3 years ago
Love how Naturaw uses plastic free packing and all packaging is recycleable My dog likes the food which is good as he’s a really fussy eater.
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Posted 3 years ago
Have tried several other raw dog food suppliers but Naturaw is my favourite( no I’ve not personally tried it) and my boys absolutely ‘wolf’ it down. I like that the meat is human grade and British in origin. I also like that each product has the meat content and percentage displayed on the website and packaging, together with the nutritional value. This makes it easy to make an informed choice when purchasing, especially if your dog has any specific dietary requirements. My dogs have tried most of the products available, with the exception of the puppy variety, and they clean their bowls every time. There are plenty of varieties to choose from and they have even tried the vegetable one. If you ever offered either of my boys a vegetable, they would refuse to eat it but love this vegetable selection when a little is added to their meat. I love the new packaging, or though not so new now. I’m sure anyone who remembers the old packaging will agree. Delivery is next day by DPD, which is another plus for me.
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Posted 3 years ago
I have been feeding my dog Naturaw for about 6 months now and I am so happy I switched. My dog absolutely loves it he enjoys all the flavours, which there is a wide range of. The compostable packaging is fantastic and they recycle the wool liners which is brilliant. I would not hesitate to recommend Naturaw to anyone.
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Posted 3 years ago
Our dog enjoys the food very much. I appreciate the recyclable packaging. One idea for regular purchasers is a lid for the tray that you would keep, wash and reuse every time. This would help with fridge hygiene to keep it covered. There could be a small additional charge for the lid but it would be very helpful. Our dag generally takes a day and half to finish one tray as she is a small dog and this would be a great addition to the product to make storage easier. Thanks
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Posted 3 years ago
This is a quality food that I would highly recommend. Our 1 year old Staffy came to us in poor health but on naturaw her coat is shiny, her skin is healthy and she doesn’t smell. The subscription is super easy and I really appreciate the compostable packing as well. Quality product, worth every penny
Naturaw 4 star review on 5th June 2022
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Posted 3 years ago
Great quality food in recyclable packaging, always fast and efficient delivery. Our pup loves his food and its such a high quality too so we know he is getting all the nutrients he needs.
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Posted 3 years ago
Brilliant all round!
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Posted 3 years ago
Cannot fault Naturaw in any way. The delivery is always on time, the food has always arrived still frozen and there is always a good selection. The subscription boxes are very convenient and my pets love the free treats. The packaging is very easy to use, and the fact that it is sustainable is even better.
Naturaw 5 star review on 4th June 2022 Naturaw 5 star review on 4th June 2022 Naturaw 5 star review on 4th June 2022
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Posted 3 years ago
Met the Naturaw team at Crufts and decided to give it a try as I love the concept. It has been a great success. My raw fed girl loves it and as its all plastic free makes me feel like I am doing something right.
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Posted 3 years ago
Good food. GoOd delivery. Like the fact that there is minimum amount of plastic. Only criticism is that it is a bit soft so very little chewing take place!
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Posted 3 years ago
I have two fussy frenchies and Naturaw is all they’ll eat! I’ve tried plenty of other brands and this is the clear favourite. Love that you can order for next day delivery, it’s so convenient and easy!
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Posted 3 years ago
Naturaw is rated 4.8 based on 2,701 reviews