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Naturaw Reviews

4.8 Rating 2,701 Reviews
97 %
of reviewers recommend Naturaw
4.8
Based on 2,701 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Fantastic service behind a fantastic company. Love the ethos, the plastic free packaging, the easy to use website and the super fast delivery. My dog loves the food!
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Posted 2 years ago
My two dogs seem happier and healthier. The variety of flavours in the large taster box keeps them interested.
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Posted 2 years ago
Naturaw is AWESOME - the only raw food that our dogs love (and loves them), supports British farmers, and has fully compostible packaging - everything we wanted in dog food. The only issue is the delivery drivers who sometimes leave it at the wrong address or just outside the house, which is not good when it's designed to stay frozen in transit.
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Posted 3 years ago
Nala loves her dog food and has since she was a puppy - we chose Naturaw because we really didn't want to use plastic packaging and it's an added bonus that Nala thinks it's so delicious! Always prompt delivery and great customer service ✨
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Posted 3 years ago
I have been ordering from Naturaw since 2020 when my Hungarian Vizsla, Darcy made the transition from wet and dry food onto raw. Darcy loves Naturaw, and more recently we ordered from their new range 'Forage'. Darcys bowl is left completely clean after every serving. She absolutely LOVES this product. The new packaging design is beautiful! Delivery through DPD is alway on time. So far so good for us! 10/10
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Posted 3 years ago
We've always been impressed with the lengths Naturaw go to, to ensure their products are as ethical and sustainable as possible - we feel like we're doing our best for our beloved pooch as well as the planet when we order your food!
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Posted 3 years ago
My dog loves Naturaw meals and she thrives on it. An added bonus is the re-usable and recyclable packaging. I use the fleece insulation as a mulch in my garden.
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Posted 3 years ago
The products are excellent and our 3 dogs love it.
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Posted 3 years ago
Great product and great packaging. Thank you
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Posted 3 years ago
We trialled Naturaw as our dogs weren't enthusiastic in current brand. It appears to be a high quality product, good range choice, like the company ethics, packaging is user and environmentally friendly and impressed with delivery service. Overall I definitely recommend others try your product.
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Posted 3 years ago
Always quick deliveries without fail. Food well packaged and arrives still frozen. Possibility to return wool insulation in return of points. Good quality dog food. Fine mince. Good proportions of bone. However, some have higher fat content depending on protein. Reasonable pricing and usually good availability. Overall, very good dog food, and it is my first preference at the moment. I do order directly, but sometimes use other suppliers if I want more variety or additional products.
Naturaw 5 star review on 6th August 2022
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Posted 3 years ago
My dog has been eating this lovely raw food for months and he is full of energy his coat is lovely, skin allergies cleared up says it all.
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Posted 3 years ago
I’ve used Naturaw for many years for my gorgeous, but ever so slightly fussy, cocker spaniel Sophie. I have found them to be very friendly and helpful when I first started raw feeding, and I love that all the packaging is either compostable or recyclable - you even get a voucher if you send the box liners back (the bit that keeps the food frozen for delivery) - it’s brilliant and very proactive! The food itself always arrives in perfect condition, is premium quality, and is easy to defrost and serve. I tried many other brands before finding Naturaw, but I wouldn’t use anyone else now. Highly valued and recommended.
Naturaw 5 star review on 6th August 2022
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Posted 3 years ago
Excellent quality and good portions. The eco psckaging is a great bonus too. Very happy dog!
Naturaw 5 star review on 6th August 2022
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Posted 3 years ago
The Naturaw team is excellent. They food always arrive on time and it’s always frozen. My two little dachshunds absolute love the food. It’s great to have a complete meal on a tray. It has made my life much easier.
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Posted 3 years ago
Simply the best.Better than all the rest.Great company striving for quality and ethical dog food.What more can you ask for.
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Posted 3 years ago
Excellent products and excellent service. Would recommend this company to anyone. My dog is thriving on the raw meat products.
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Posted 3 years ago
Fantastic products, great ethical meat for the pup and I love that I can compost the packaging. Speedy delivery, excellent!
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Posted 3 years ago
Since switching my 9 yr old chihuahua to naturaw my dog is like a puppy again . Full of energy his fur has really grown and it’s really soft . His breath does not smell now . He’s excited about eating his food again and his overall health has improved . I now recommend this food to all my friends and family with dogs . I had a small issue with my first deliver due to carrier and naturaw resent my whole order out again . No quibbles . Customer service is 100 % . Brilliant food brilliant company we will never go back to any other food again
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Posted 3 years ago
My dog absolutely loves the raw food from naturaw, I’ve been a customer for 2 years, the food always looks great and a good variety on offer. The food is well packaged and great to recycle. Would definitely recommend it. So easy to order with quick delivery.
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Posted 3 years ago
Naturaw is rated 4.8 based on 2,701 reviews