Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,701 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

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“the company as whole is great, great ethos around sustainability and packaging. the food qaulity and ingredients are great. however for us our pooch it wasnt a fit as the ingredients in the forage range caused significant gas to point our dog had to go to the vets because he was in so much pain and bloating it took 2days to recover from. such a shame and please dont let it put you off as iv had the same experience with other brands and unfortunately there are crossover ingredients weve been able to identify of broccoli,kale, seeds and wheatgrass and for our pooch unfortunately these do not mix at all and cause extremely bad gas to build up. my dog loves it. he does have gastro issue and intolerances so its not a reflection on the product it just wasnt right for us. thier pure range however, particularly the venison is the best qaulity iv come across and my boy love it. overall great company, great customer service.”

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Posted 1 year ago

“The quality of the meat is amazing and my dog loves it. You can tell that they really care about the wellbeing of dogs and I will continue to buy their product as long as the quality is as good. Highly recommended!”

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Posted 1 year ago

“Good product and good that it's plastic but a bit too expensive”

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Posted 2 years ago

“Not only do my dogs love this food but the ethics of the company are excellent. No polystyrene packaging but sheep wool that makes great compost for my garden and bird nesting material in the Spring so nothing wasted! The packaging is also no waste and as I'm very keen to avoid all plastics this is a great product. The quality of the food is excellent. If there was a siege I'm sure I could live on it (if I was a meat eater!) Delivery quick too..”

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Posted 2 years ago

“I'm very impressed with the product so far. The packaging is excellent with the environment in mind - all easily recycled (although I've used tin before that are also recycled!). The dogs seem to love the food”

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Posted 2 years ago

“I ordered directly from Naturaw as my usual supplier had very low stock. Quick service but delivery was pricey for a one dog owner, hence why using a supplier is more cost effective and tbe better option. The food itself is great quality, there is a good choice and my 6 year old fussy cockapoo, with allergies to chicken and lamb has been doing really well on Naturaw for a couple of years now. I wish they hadn't changed the recipe of the sensitive though as that used to be our go to and now upsets his tummy! A few others he can have though and he loves your food, clean bowl every time! Thank you 😊”

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Posted 2 years ago

“Fantastic product, highest quality only the best for my Prim”

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Posted 2 years ago

“The food from Naturaw is superb quality and has made a massive difference to the health of my 3 poodles. Before switching to a raw food diet they suffered upset tummies quite often and 1 is a very fussy eater who never ever enjoyed tinned or dry food. This has all changed; no more upset tummies and my fussy eater now eats with gusto! I have also found that her allergies are reduced. The service I receive from Naturaw is always reliable as I know exactly when the food will be delivered. The company has produced a high standard of plastic free packaging and I am glad to support their business.”

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Posted 2 years ago

“The quality of the raw food was fantastic. Packaging was good, very clear on ingredients. Loved the fact there was nothing harmful for ferrets. I chose the original 80% meat, 10% bone, 10% offal. The bone sizes were perfect, no choking worries. For anyone rearing / weaning kits. Brilliant. The issue I had was my 2 imprinted on a brand. (Ferrets do this). Really hard to get them to change. Gave my order after trying to get them to eat it, to my next door neighbour with cats & dogs. They loved it. Seriously good. Real quick delivery also. Cannot fault.”

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Posted 2 years ago

“Order came as promised, Poppy really loves the food.”

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Posted 2 years ago

“Expensive but dog loves it!”

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Posted 2 years ago

“The devotion to health and wellness for our beloved pets is absolutely incredible and something I can definitely get behind and support unwaveringly. I have been spreading the gospel of Naturaw to everyone I know with dogs and on social media because a company so dedicated to the climate, animals, and our environment deserves it! Now days, that’s what we’re all looking for. Especially my generation (Gen Z) there’s the movement and trend to only support ethical, moral and sustainable companies! And most importantly I want to point out how beautiful the customer service has been. Always going above and beyond, soooo friendly and kind and understanding, always willing to help out and go the extra mile. True animal lovers!!! That’s what it’s about!!! Literally the only feedback I’d give is more variety with your proteins. Maybe some exotic meats. We all know in raw feeding is very important and I’m struggling to just keep rotating chicken, lamb, duck, beef and turkey with my dog? Hope that makes sense, maybe something like rabbit etc. Also currently all the meals are 500g, could we start getting bigger meals (1kg) ? Thank you for all that you do!!! Finally found a company I’m comfortable with and trust to feed my dog!”

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Posted 2 years ago

Hi Anvir! Thanks for the great feedback. The answer is pretty simple, the very nature of exotic meats means that we cannot source them within our parameters of high welfare, British etc. Also Rabbit, we have a policy not to use this because the animal would be killed purely to be used in our food. Whereas everything else we use is a by-product of the human food chain. Hope this helps you understand. Tom

Posted 2 years ago

“Beautifully packaged, great detail explaining all the ingredients. Bio degradable too! My dogs absolutely love this food. They have always been raw fed, but I have struggled to find a food they both liked, so would cobble together a bit of this and a bit of that, never sure if I was meeting all their needs. Billy, my three year old Patterjack is epileptic so I have to be extra careful now with his food as he is also prone to pancreatitis, which flares up if his food is fatty. This food doesn't smell, is firm and looks appealing. No sloppy mess here! My only problem is if I can afford it, as such a perfect food does not come cheap.”

Naturaw 5 star review on 17th August 2023

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Posted 2 years ago

“I'm sorry to say my 9 month old will only eat the lamb and the beef out of the trial box . She just walks away if I put any of the other ones down”

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Posted 2 years ago

“We've been supporting Naturaw for 3 years now and haven't looked back. The quality is brilliant, the customer service is excellent and our dog simply loves the food. There are other brands out there of course but none, and I've done a lot of research, which provide the same quality coupled with 100% recyclable packaging...and a pay-back incentive to boot! Check them out if you were like us in wanting to provide the best for your loved one.”

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Posted 2 years ago

“Brilliant products, excellent customer service and the packaging is fantastic.”

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Posted 2 years ago

“What a great company. Great range of flavours and the packaging is the best I've seen!”

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Posted 2 years ago

“I swapped to Naturaw from another high quality commercial raw brand due to the environmentally friendly packaging. My puppy really seems to enjoy the food so far.”

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Posted 2 years ago

“My puppy loves his Forage and is thriving on it”

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Posted 2 years ago

“impressive service and a fantastic product my dig loves it is quite costly but there is never any waste”

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Posted 2 years ago

Naturaw is rated 4.8 based on 2,701 reviews