Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,701 Reviews

97 %

of reviewers recommend Naturaw

4.8

Based on 2,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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267

Anonymous

Anonymous // 01/01/2019

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“So pleased to discover Naturaw. Brilliant product and love the fact there is no plastic in the packaging. Henry loves it too, I ran out a day or so before my last order and picked up what looked like the best alternative at the pet shop and he wasn’t impressed at all! Thank you for your commitment to a brilliant product and service.”

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Posted 3 years ago

“Naturaw products are high quality natural raw foods for dogs. My 8 month old Beagle has had it since 12 weeks and we now have a 10 week old Bullmastiff who has just been transitioned to raw. These products are fine but not sloppy and perfect for all stages of the pups/adult life stage.”

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Posted 3 years ago

“Really like the new packaging. The service and product were good in the first place.”

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Posted 3 years ago

“My adopted chihuahua went from eating a very small hand full of biscuits and leaving all wet food, to eating two meals a day, his dish is always licked clean, he seems more energetic and a much happier little doggo.”

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Posted 3 years ago

“New packaging is better in that food no longer sticks. Question whether you need the extra bit of “plastic” underneath food. Don’t like the fact that food no longer has a proper lid which can be reseated once opened. Real lack of variety in large box. Would consider changing brand for this reason.”

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Posted 3 years ago

“My dogs loved the old style mince - but sadly they are not keen on the finer mince of the new food. One boy even walked away from the Fish & Chick - too “sloppy”. Packaging is excellent being all compostable/recyclable.”

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Posted 3 years ago

“Fantastic food and service. Rüdi and I both love it. He knows the box now.”

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Posted 3 years ago

“I love everything about this company. Their passion for the product and sustainable packaging sold me. Delivery was as advertised and I was responded to quickly by email when I had a question. My puppy is loving it although I warm it slightly for her (not cook it) as I think it’s too cold for her. She is full of life and a picture of health.”

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Posted 3 years ago

“naturaw raw meat and the veg keep my dog healthy”

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Posted 3 years ago

“Hi very happy so far will ordered again. A big thank you.”

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Posted 3 years ago

“Great service and the dog loves the food, it’s gone in about 3seconds”

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Posted 3 years ago

“Great idea and well done for doing this. the footprint of the box is wider than previous so it does not easily fit in to the freezer. The extra layer of paper gets stuck to the food and goes straight in the bin rather than being washed and put in the recycling (is it really needed?).”

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Posted 3 years ago

“Food great , packaging , whilst the bio degrade is a good idea … I find the food sone times sticks to the packaging ….. I would be more than happy with recyclable packaging …. Other than that it’s great …. My dog loves it”

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Posted 3 years ago

“The delivery is great, but the box I get has less and less choice/variety with every month that goes by. I have sent this feedback before, it’s changed nothing. I am starting to look at other suppliers.”

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Posted 3 years ago

“Easy to manage local raw meat in compostable packaging.”

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Posted 3 years ago

“Really good food looks goods smells good our dog loves it”

Naturaw 5 star review on 2nd December 2021

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Posted 3 years ago

“The compostable packaging made this an obvious choice for me. Our dog has perked up no end on raw food, it's like having a different dog! He loves naturaw. On tinned food, he used to often get up very late in the day and he used to walk around the house. Now he gets up early and trots around and is evidently vastly happier. Very grateful to have found naturaw. Easy to get in to with the taster box, all very simple.”

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Posted 3 years ago

“I love the quality and range of dog food available together with the environmental ethics employed in regard to packaging. More importantly my dogs love the food and are thriving.”

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Posted 3 years ago

“Our dog transitioned to raw over a two-week period when he was 8 weeks old. After much research, we decided to try Naturaw. The transition was a breeze and he's been eating Naturaw ever since. Hobbes is now almost 9 months old... and loves the food (he's tried all of them now). There have been one or two minor issues, but the resolution and focus from the team is excellent... customer service can't be faulted. The new packaging is awesome too... previously the food would stick a bit, which wasn't really a massive issue but the new design means no waste, no mess, and more space in the freezer. Winning!! Brilliant company, great food, forward thinkers! Highly recommended.”

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Posted 3 years ago

“Very efficient service from order to delivery”

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Posted 3 years ago

Naturaw is rated 4.8 based on 2,701 reviews