“The same experience here. Shoes fell apart after just over a month. I asked for a refund, but they said a 30 days window expired, and offered me a new pair for £14.90. But I don't need another pair that lasts a month. What a waste of resources, so no”
“Fake reviews. Avoid at all cost!!
I purchased 2 pairs of barefoot shoes. 1 from a cheap company for £8 and 1 pair from Naturcontact £40. The pair from Naturconact are already breaking, it's only been 2½ months. The pair from the company that sell cheap products are still absolutely fine.
Unfortunately the shoes started to fall apart after I ordered 2 pairs of boots from Naturcontact, for me and my daughter. I've been waiting 2 weeks for the boots. Delivery should have been within a few days, I have contacted Naturcontact 3 times about this. The first response told me to check tracking the next day, which I did, it still said pending. I gave it 2 days before sending another email, the said I'm a priority and they'll be with me soon, I'm still waiting, so I've emailed them again to tell them if I was a priority, the boots would be on my feet and I'd like to cancel my order and get a refund! I've heard nothing back from them.
I went to their Facebook page and gave an honest review in one of their posts where someone was asking about quality, delivery time etc....they blocked me, so I went to their US Facebook page, did the same and they blocked me there too. It seems no-one is allowed to give a review unless it's a good one. They were happy to give me a top fan badge when I made my initial review on Facrbook 2 months ago 😏 So here is a review they can't block. I'm pretty sure the good reviews are fake, so anyone thinking of purchasing from them be very careful...or go to the cheap online company!
To Naturcontact, please do not respond with some generic response telling me to contact through C.S, I've clearly already done that. I will be going elsewhere”
