“Ordered 2 personalised tins on the 1st December. Since then I have tried numerous times to contact them via the online form but as yet nobody has responded.
I contacted them via telephone this morning to try and cancel, the advisor said that I couldn't cancel because the system said 'failed' and he did not know what that meant. then after further discussion basically put the phone down to me.”
“Please do not feel inferior if this company disregards you, I arrived to attend a registration day through a company called PMP recruitment which caused me nothing but hastle and pain. PMP called me to attend and arranged an appointment and asked me to gather certain items to bring along with me, after preparing and taking time out of my days they then called me to say my appointment was cancelled. Disheartened I accepted the fact until I received a message confirming my appointment, I went out of my own way to contact them to see what was going on they confirmed I had an appointment.
I prepared and set off 30 minutes early on the day, an accident happened on the roads causing major traffic build up, I arrived on time at the wrong entrance unfortunately, I asked the gate keeper at Nestle Ltd York to contact main reception he did not, he just said I would have to walk around to the other side making me 15 minutes late. I arrived the gate keeper at main reception allowed me through, I got to main reception to fill out a sign in sheet and got given a visitor pass to be told someone would collect me, after 10 minutes a woman from PMP came up to me and said sorry I don't have time to take you across you will have to leave and come back another day. After travelling and preparing and being messed around I left disheartened and upset I felt useless. So I then contacted Nestle to voice my opinion they then apologised and said their recruitment team would contact me, they did not then they said PMP would contact me after being made aware of how they previously treated me, not a professional company at all.”
