PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't be faulted. Delivery to the minute after being constantly updated.”

Helpful Report

Posted 11 years ago

“The product was at a really good price. The delivery was very fast and there was a facility to reorganise the time slot if I had wanted to. Great experience.”

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Posted 11 years ago

“Great service, shoes arrived as described and very quick. Good advance contact as well by text and email.”

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Posted 11 years ago

“I was impressed with the speed of service. I was looking to buy a shirt and Pilot and another site had it in stock. I knew I was getting close to the cut off period to getting it for the weekend. I tweeted Pilot and the other store. Pilot replied back within minutes and the other store the next day. That is brilliant customer service and they have definitely found a new customer.”

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Posted 11 years ago

“It is my first time to shop at Pilot, and I can say it will not be the last. The communication with customers is fantastic. I am more than satisfy with the service provided. Keep up the good work.”

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Posted 11 years ago

“Great product, really happy. Very fast delivery. Thank you!”

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Posted 11 years ago

“Fantastic price, product and delivery. Thanks!”

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Posted 11 years ago

“This wallet is lovely I bought it for a present & he was really pleased with it, quality is excellent & at the sale price it's a real bargain”

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Posted 11 years ago

“First class customer service, product and price. Many thanks.”

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Posted 11 years ago

“My order for a PS trainer arrived well in time. However it seems the product had been used as contained no tags and the packaging was removed and kept on side. I have seen the same shoe in store and my order is not of same standard so I am disappointed by the purchase. I guess that's the reason why they have it out on sale!!”

Helpful Report

Posted 11 years ago

Hi Jehill , I'm sorry they are not up to our usual standard. Please feel free to return these for a full refund.

Posted 11 years ago

“very quikly despatched ,excellent price, A1 service,highly recomend”

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Posted 11 years ago

“Very fast delivery and fantastic product. Will use again for sure.”

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Posted 11 years ago

“Excellent company, not only was the item absolutely superb, but the delivery very fast. I then confused them with a second identical order, and e mailed to point out it was a different second order. They replied to my e mail the same day, and rushed the order through to arrive again the next day. You can easily give good feedback to a company when all goes without a hiccup, but I find it is better to judge a company by how they respond to the customer when there is a problem,... and this company were FANTASTIC! Many larger companies out there could learn ALOT from these people. Decent, and totally trustworthy. Thanks again Claire and Netclothing by Pilot. I will certainly be returning, again.”

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Posted 11 years ago

“cann't log in some times too little choice about Barbour”

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Posted 11 years ago

“Good website. Great selection and easy to complete transaction. Size of diesel jeans just had R S or L next to size. Assumed R was 32" leg however if it was clearer then I wouldn't have been as hesitant. Overall good process and purchase. Well done!”

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Posted 11 years ago

“After i ordered an item it was no longer in stock, got an email 2 days later apologising and the money was refunded instantly. Although didnt get the item the service was good”

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Posted 11 years ago

“Good range of clothes all different types very quick delivery”

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Posted 11 years ago

“Promt and excellent service.good value to.”

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Posted 11 years ago

“Good service. Rang them up regarding my order and they were very accommodating!”

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Posted 11 years ago

“Great service. Bought a Canada goose bomber. Delivery was first class. No problems. Will be shopping with pilot again.”

Helpful Report

Posted 11 years ago

PILOT is rated 4.7 based on 1,681 reviews