PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple order process, excellent communication regarding delivery, order to delivery 2 days. Perfect.”

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Posted 9 years ago

“My item said 3-4 working days for delivery but received the next day ! Very happy great service :)”

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Posted 9 years ago

“Great communication, fast delivery”

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Posted 9 years ago

“Great service delivered quick , just what I expected”

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Posted 9 years ago

“Claire was very helpful in dealing with a small issue”

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Posted 9 years ago

“Overall i was hsppy with the product however i did not recieve the card which i requested to come with it”

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Posted 9 years ago

“Delivered on time and fantastic value. Definitely be ordering from you again. Very Happy”

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Posted 9 years ago

“I have been very pleased and impressed with the service I have received as I had a need to call your on-line department and spoke to a member of staff about the removal of the VAT as I live in Guernsey. Later that same evening I received an e-mail to inform me that this had been reimbursed, so Thank you Ben! I have not received my order yet but I did receive an e-mail and also a text yesterday to inform me that there had been a delay here and that I can expect to receive my order on Tuesday 8th. I did appreciate receiving this information so Thank you for that.”

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Posted 9 years ago

“I am very impressed with the efficiency my two orders were dealt with. The website is user friendly and delivery via courier can be followed step by step with an accurate time slot allocated and the opportunity to change any details. The orders arrived within 48 hours of ordering which is greatly appreciated at this time of year. Returns policy has been extended over the christmas period which is also a plus. Would recommend to anyone and will use again.”

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Posted 9 years ago

“Perfect item ! Very quick delivery ! Great service . Would definitely recommend to others x”

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Posted 9 years ago

“Easy quick website, fast delivery. Very good condition”

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Posted 9 years ago

“Speedy delivery very good”

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Posted 9 years ago

“Quick delivery brilliant product”

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Posted 9 years ago

“Too offer a promotion to then revoke free delivery is idiot. Won't be shopping here again due to that fact. Very sneaky.”

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Posted 9 years ago

“Great delivery service, well packaged, would definitely use again”

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Posted 9 years ago

“Good price and ultra quick free delivery”

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Posted 9 years ago

“Dispatch of wrong products. Nothing kindness did not. Was disappointed.”

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Posted 9 years ago

“Great shop fast shipping 5*”

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Posted 9 years ago

“I've used this website many, many times & it is always top quality. I would recommend without hesitation.”

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Posted 9 years ago

“3 times I'd request you leave my order with a neighbour 3 times you've failed to do so .... Totally incompetent Very poor service”

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Posted 9 years ago

I'm very sorry you have had this experience. I will take this up with the courier.

Posted 9 years ago

PILOT is rated 4.7 based on 1,681 reviews