PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy payment and super fast delivery!”

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Posted 9 years ago

“Good quality, thin but containable. The interior feels good and colourful”

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Posted 9 years ago

“Great responce time quick delivery”

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Posted 9 years ago

“Loved the jumper - Original quality at a great price - Only pity the was only one unit as would have ordered another!! Very happy as bought different colour elsewhere at twice the price!!”

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Posted 9 years ago

“????? ??????? ???????”

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Posted 9 years ago

“Very good and come on time”

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Posted 9 years ago

“superb delivery time and fantastic quality product at a great price thankyou”

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Posted 9 years ago

“Very good customer service to advise an item was actually not available, refund was processed very quick and the items arrived in good time.”

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Posted 9 years ago

“Paul smith polo has marks on it (top left shoulder) and is being returned along with other purchase as very disappointed. First and last purchase from pilot clothing.”

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Posted 9 years ago

“Quick delivery, and great quality clothing. Would highly recommend.”

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Posted 9 years ago

“Less than 24 hours between ordering and receiving product. Very good service”

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Posted 9 years ago

“Quick delivery and items as described..easy transactions.”

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Posted 9 years ago

“The shoe has an obvious sign of being a displayed/tried item. Scratches can be found all around the shoe's sole, quite dissapointed tho, this is my first attempt to buy it from a not-major-retailer, and I believe it will be the last time. Of course it can still be worn, but I'm just upset due to my high expectations, I was wrong.”

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Posted 9 years ago

“Quick service.No problems with Refunds for some of the items I ordered.”

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Posted 9 years ago

“Ordered a pair of adidas jeans mkll Sunday night and was wearing them out on Tuesday. Great service from pilot.”

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Posted 9 years ago

“Price was way below other retailers and shipping fast. VERY pleased with my order and packaging.”

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Posted 9 years ago

“Great service at great prices”

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Posted 9 years ago

“10th March 2016 Dear NetClothing, Re: Netclothing order # 100017601? As discussed with Ben over the phone yesterday, I ordered these Paul Smith shoes which arrived in the post yesterday, and immediately upon opening the packaging, it was evident that these are clearly a pair of shoes well worn or have been on display for a long time. The rubber at the bottom has dirt and lots of scratch marks. The leather is clearly a different colour at the head of one of the shoes, either from rain or too much sunlight. The leather is creased (from someone crouching or kneeling with the shoes on!) and there is a big black mark along the side of one of the shoes. I have sent an email to sales@netclothing.net following an initial discussion with Claire and I have included pictures of what I have described above. I can understand that these shoes were on sale and that they may have been sampled once or twice but with all due respect, this pair has clearly been well worn and not of acceptable quality to be sold as a new pair of shoes. Going back and forth to the post office and having to repackage these shoes is really not a good use of my time and had I known that this is the product quality to be expected from NetClothing, then I would have never bought these shoes in the first place. I am not a happy customer and I do not think Paul Smith would want their products to be sold in this way either. I have returned them to NetClothing by post yesterday. Regards, Deacon Lee”

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Posted 9 years ago

“Fantastic price, super fast delivery and great communication throughout. What more can you ask for? Will definitely shop again”

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Posted 9 years ago

“great purchase quick delivery 5 stars”

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Posted 9 years ago

PILOT is rated 4.7 based on 1,681 reviews