PILOT Reviews

Name: PILOT
Rating: 4.69

4.7 Rating 1,681 Reviews

93 %

of reviewers recommend PILOT

4.7

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PILOT:

Having first opened it's doors in 1984 Pilot has been at the for front of men's and women's fashion in the Midlands.

The shop has occupied some of the most historical building in the centre of Leicester and it now resided in an old pharmacy on the High Street.
The mission of the shop through out the years has been to outfit the local population in hard to find forward thinking fashion and now the online store has taken this ethic to a wider audience worldwide.
Pilot the online store was established over ten years ago and in that time we have seen the website grow from a small site with a few brands on it to the multi branded store we have now.

Visit Website

Phone:

01162628200

Email:

contact@pilotnetclothing.com

Location:

58 HIGH STREET, Leicester
LE1 5YP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“came on time! no problems at all. would use the service again”

Helpful Report

Posted 9 years ago

“Easy to browse and order website, Quick and efficient delivery, updated via TXT message at every stage. Unfortunately the item I ordered didn't fit, telephoned the shop and received very good customer service advice on how to return the item for refund as product is out of stock and discontinued. Would definitely use NetClothing in the future !”

Helpful Report

Posted 9 years ago

“Great service, very happy all round”

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Posted 9 years ago

“Fantastic communication throughout delivery process. Received a text on the day of delivery giving a 1 hour time slot. I even requested that the driver leave parcel somewhere safe as I was not home which they did- well within the time slot. Very happy with the service”

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Posted 9 years ago

“although the site itself could be finessed - the product arrived quickly with excellent tracking and was very good quality. No complaints.”

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Posted 9 years ago

“Brilliant service, fast delivery, will be shopping with them again”

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Posted 9 years ago

“Quick easy transaction and very fast efficient delivery, great thanks”

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Posted 9 years ago

“Great value, prompt tracked delivery”

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Posted 9 years ago

“Excellent website. First time I've used it and delivery was so fast! I will be back again. Thank you ????”

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Posted 9 years ago

“Had exactly the item I wanted when others didn't. Prompt dispatch with excellent tracked delivery service.”

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Posted 9 years ago

“Simple order process, excellent communication regarding delivery, order to delivery 2 days. Perfect.”

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Posted 9 years ago

“My item said 3-4 working days for delivery but received the next day ! Very happy great service :)”

Helpful Report

Posted 9 years ago

“Great communication, fast delivery”

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Posted 9 years ago

“Great service delivered quick , just what I expected”

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Posted 9 years ago

“Delivered on time and fantastic value. Definitely be ordering from you again. Very Happy”

Helpful Report

Posted 9 years ago

“I have been very pleased and impressed with the service I have received as I had a need to call your on-line department and spoke to a member of staff about the removal of the VAT as I live in Guernsey. Later that same evening I received an e-mail to inform me that this had been reimbursed, so Thank you Ben! I have not received my order yet but I did receive an e-mail and also a text yesterday to inform me that there had been a delay here and that I can expect to receive my order on Tuesday 8th. I did appreciate receiving this information so Thank you for that.”

Helpful Report

Posted 9 years ago

“I am very impressed with the efficiency my two orders were dealt with. The website is user friendly and delivery via courier can be followed step by step with an accurate time slot allocated and the opportunity to change any details. The orders arrived within 48 hours of ordering which is greatly appreciated at this time of year. Returns policy has been extended over the christmas period which is also a plus. Would recommend to anyone and will use again.”

Helpful Report

Posted 9 years ago

“Perfect item ! Very quick delivery ! Great service . Would definitely recommend to others x”

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Posted 9 years ago

“Easy quick website, fast delivery. Very good condition”

Helpful Report

Posted 9 years ago

“Speedy delivery very good”

Helpful Report

Posted 9 years ago

PILOT is rated 4.7 based on 1,681 reviews