“
They offered store credit, but I explained that I had nothing else to purchase there and that I urgently needed a refund so I could buy a replacement elsewhere.
”
posted 1 week ago
- Keren Shafir
“
NO REFUND.
”
posted 1 month ago
- Anonymous
“
They wouldn't cancel the order after I recieved a refund notice thinking a previous order was out of stock. Now I will have an extra dress that I do not need. Read the fine print! Another website clearly says final sale on the page of the dress. It's mostly my fault, but I would have appreciated a little grace in this matter and would've considered them for future purchases.
”
posted 1 month ago
- Amanda Reynolds
“
Terrible return policy. Buyer beware!
Product not as expected and no refund or returns allowed beyond 7 days. Take your business elsewhere.
”
posted 1 month ago
- Kelly Berry
“
your return and refund policy is totally unacceptable.
”
posted 2 months ago
- Judith Kistler
“
i did not receive my refund
”
posted 2 months ago
- Hussein Nada
“
Do not buy from this Company. They refused to give me a refund for a dress a bought. They claim it's exchange or store credit only. Bogus.
”
posted 4 months ago
- Kathleen Starrs
“
My dress didn’t match the picture and the refund policy is very inconvenient. If I’m purchasing with my card I would want my refund ba k the same way.
”
posted 8 months ago
- Jola Sufaj
“
Very poor quality, the size is not fit and they don’t even refund the money.
”
posted 9 months ago
- Dalia Sabry
“
Hi Balwinder Biring here again we still haven’t received the dress we have called told we were going to receive yesterday which was 24 July 2024 it’s now 25 July 2024 this dress is for a wedding event, if we do not receive it soon we will be asking for a full refund NOT a store credit as NYDress is not first of all living up to there agreement. This is extremely poor customer service order # 527351
”
posted 10 months ago
- BALWINDER BIRING