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I asked for a refund because the dress does not fit and they told me I am not eligible for a refund because the dress is on sale. I was not aware of this and it’s really not good customer service experience I only bought the dress because I thought it would look like the picture it doesn’t at all and I’m not asking for anything but my money back .
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posted 1 month ago
- Marta Santiago
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I got the dress I was expecting emerald color came black and it’s little tight I would like to have refund
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posted 1 month ago
- Sofie Marmarian
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The pictures are digitally advanced and quality of dress is very poor I am requesting a refund and sending dress back. I am a fashionista the quality of the dress is very poorly made I’m very disappointed because this dress was to attend a wedding.
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posted 1 month ago
- Marta Santiago
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Returns should be eligible for a refund.
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posted 1 month ago
- Jennifer Tacconi
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They offered store credit, but I explained that I had nothing else to purchase there and that I urgently needed a refund so I could buy a replacement elsewhere.
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posted 1 month ago
- Keren Shafir
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NO REFUND.
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posted 2 months ago
- Anonymous
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They wouldn't cancel the order after I recieved a refund notice thinking a previous order was out of stock. Now I will have an extra dress that I do not need. Read the fine print! Another website clearly says final sale on the page of the dress. It's mostly my fault, but I would have appreciated a little grace in this matter and would've considered them for future purchases.
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posted 3 months ago
- Amanda Reynolds
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Terrible return policy. Buyer beware!
Product not as expected and no refund or returns allowed beyond 7 days. Take your business elsewhere.
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posted 3 months ago
- Kelly Berry
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your return and refund policy is totally unacceptable.
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posted 3 months ago
- Judith Kistler
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i did not receive my refund
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posted 4 months ago
- Hussein Nada