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Dress did not work for me. I should’ve read the return policy prior to purchase. They only offer returns with Store credit which needs to be done within seven days would not recommend or order again.
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posted 1 month ago
- Doreen Shammas
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It’s a shame that you only give customers 6 months store credit on returns and once you get that store credit you can’t return if the new purchase does not fit.
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posted 4 months ago
- Anonymous
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I am very disappointed that you do not allow returns on your dresses that are ordered on line. This is not competitve in the market. I wont be buying from NYD again
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posted 5 months ago
- Alicia Clark
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I have had the hardest time ordering dresses, the sizes are all weird, and there are no returns except for credit. I am a wedding planner and will not be referring this company to clients.
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posted 7 months ago
- Rackel Gehlsen
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I will order diretly from La Femme or Nordstroms where the returns are more practicl.
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posted 7 months ago
- Toni Pollack
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Returns should be eligible for a refund.
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posted 1 year ago
- Jennifer Tacconi
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Of course you don't offer returns/refunds, now I know why.
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posted 1 year ago
- Barbara Gimler
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Terrible return policy. Buyer beware!
Product not as expected and no refund or returns allowed beyond 7 days. Take your business elsewhere.
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posted 1 year ago
- Kelly Berry
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For a dress almost $1000 this is very upsetting because it has made me lose a little faith in NYD and all you guys provide is just store credit for returns.
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posted 1 year ago
- Shubhi Srivastava
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Dress arrived today. It did not fit and I immediately called for a return label. I was told that they don't do returns only store credits. This is rediculous! I will dispute the charge and never buy from this retailer again!
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posted 1 year ago
- Melody Weil