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It’s a shame that you only give customers 6 months store credit on returns and once you get that store credit you can’t return if the new purchase does not fit.
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posted 1 month ago
- Anonymous
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I am very disappointed that you do not allow returns on your dresses that are ordered on line. This is not competitve in the market. I wont be buying from NYD again
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posted 1 month ago
- Alicia Clark
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I have had the hardest time ordering dresses, the sizes are all weird, and there are no returns except for credit. I am a wedding planner and will not be referring this company to clients.
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posted 3 months ago
- Rackel Gehlsen
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I will order diretly from La Femme or Nordstroms where the returns are more practicl.
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posted 4 months ago
- Toni Pollack
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Returns should be eligible for a refund.
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posted 9 months ago
- Jennifer Tacconi
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Of course you don't offer returns/refunds, now I know why.
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posted 10 months ago
- Barbara Gimler
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Terrible return policy. Buyer beware!
Product not as expected and no refund or returns allowed beyond 7 days. Take your business elsewhere.
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posted 11 months ago
- Kelly Berry
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For a dress almost $1000 this is very upsetting because it has made me lose a little faith in NYD and all you guys provide is just store credit for returns.
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posted 11 months ago
- Shubhi Srivastava
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Dress arrived today. It did not fit and I immediately called for a return label. I was told that they don't do returns only store credits. This is rediculous! I will dispute the charge and never buy from this retailer again!
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posted 11 months ago
- Melody Weil
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Buyer beware!!!! They false advertise that they have “easy returns” when in fact they DO NOT RETURN ANYTHING! They will only do an exchange and require you to pay for return shipping. Complete ripoff. Dress looked pretty online, showed up looking like a giant bathroom loofa. Tried to “easily return” to find out that they won’t return it at all. FALSE ADVERTISING AND SHADY BUSINESS PRACTICES.
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posted 1 year ago
- Janae Smith