Login
Start Free Trial Are you a business? Click Here

NewYorkDress Reviews

4.3 Rating 21,541 Reviews
A
Happiness Grade
A

Customer Service - Good

97.69%
Industry Average
Hi Jamie, I wanted to take a moment to share how incredibly impressed I was with the service I received today from Nina at New York Dress.
posted 2 weeks ago - Stephanie
I was on a short timeline. I realized I should have selected overnight shipping when I made the purchase. I reached out and received a quick response that said I could upgrade my shipping. As soon as the store received the dress, it was shipped. Great customer service, great communication, and the dress is absolutely stunning!
posted 2 weeks ago - Ashley Oglesby
Expedition rapide et excellent service!!!
posted 3 weeks ago - Annie Belanger
Customer service is top notch!
posted 3 weeks ago - Allison M Wright
This dress is fire! Felt like a princess and the service was first class. If you need a model, sign me up!
posted 1 month ago - Monica
Excellent service. Our experience was easy and successful!
posted 1 month ago - Melissa Schnell
Thank you, I love the dress and the service is excellent.
posted 1 month ago - Lila Elsafadi
We had an excellent experience with our stylist Eden. She is so uplifting and motivating. Customer service also amazing communications with emails. Excellent experience. Thank you Only issue is 45 min sessions not enough time had to book 2 back to back
posted 1 month ago - Anonymous
This is the second dress I’ve ordered from NewYorkDress and the service is always amazing. The dresses always arrive in perfect condition and the shipping is always so fast. Not only that, but many online dress shops I’ve seen are not very user friendly, but NewYorkDress is so easy to use. 10/10
posted 1 month ago - Rhiannon Williams
Great experience so far with customer service and they are understanding
posted 1 month ago - Lourd Kettoola