Newday have a Customer Happiness Grade of F. Customers are unhappy with their returns process and refunds.
“
On 25 Oct Newday returns the payment back to my bank.
”
- Maria Clark
“
I had a refund on 11th of july and they processed on 6th October... customers service very unprofessional.
”
- Adrian leoca
“
i have an acknowledged £300+ credit which they refuse to refund. Constant of promises of 'in 5 days, in 48 hours' etc. but nothing happens - despite repeated call to their website. i feel i am dealing with a dodgy lone shark - not HSBC
”
- Anonymous
“
Several weeks later I retuned an item to Amazon for a refund.
”
- Anonymous
