newmill fishing ltd Reviews

Name: newmill fishing ltd
Address: Newmill Trout FisheryCleghorn, Lanark
Rating: 4.75

4.8 Rating 353 Reviews

95 %

of reviewers recommend newmill fishing ltd

Company Reviews

Questions

Metrics

4.8

Based on 353 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01555870730

Email:

mail@fishingmad.co.uk

Location:

Newmill Trout FisheryCleghorn
Lanark
ML11 7SL

Write Your review

Tell us how newmill fishing ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

newmill fishing ltd 5 star review on 29th October 2022

STEVEN ELLIS

newmill fishing ltd 5 star review on 12th March 2022

Michael Laurence

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ITEM NOT ARRIVED YET”

Helpful Report

Posted 1 year ago

“I have only rated them 1 star as there is not a no star option. I have purchased two pairs of Bison waders in the past 18 months or so both pairs have had the same fault, leaking at the seams. One pair has been repaired 3 times and they still leak the other pair were only recently repaired and I have not used them. The faults appear to be identical but Newmill and Bison refuse to replace or refund either pair. I would advise against anyone using Newmill or Bison for wader purchase, neither has taken any responsibility for the sale of goods that are not fit for purpose.”

Helpful Report

Posted 1 year ago

“Still haven't received anything to review”

Helpful Report

Posted 1 year ago

“Sent me wading boots that were not as advertised.”

Helpful Report

Posted 2 years ago

“Bison ankle wellies. Poor quality. Look the part but not worth the money. Split within a couple of months. Bought for walking dog. Now split more sole coming away from upper. Not what you expect for £40. Never happened before so I am told. Funny that!”

Helpful Report

Posted 2 years ago

“Bought a pair of boots for my dad for Father's Day and less than four months later they are falling apart and unfit for use. I sent photos to the company to advise on what I could do. They requested sending the boots back for inspection but have refused to fund the £18 postage. Poor and lacking customer service. Would not recommend purchasing from this company.”

Helpful Report

Posted 2 years ago

“Obviously if all goes well then people leave a positive review. However, when an item develops a fault, this company are extremely poor - claims of "wear and tear" seem to be the fallback followed by ignoring contacts and doing nothing. Sadly, in my experience, they are terrible.”

Helpful Report

Posted 2 years ago

“I bought a rod from this guys and never received it. After contacting the seller numerous times, they haven't replied anymore saying the courier delivered the item and was signed for. I requested for proof and never heard back from them. See the feedback on eBay, many people haven't received their items. Stay away”

Helpful Report

Posted 3 years ago

“Absolutely appalling customer service. Rude and aggressive attitude on the telephone regarding a faulty outboard motor bought via eBay.”

Helpful Report

Posted 3 years ago

“Bison wellington boots souls coming off after hardly two weeks wear”

Helpful Report

Posted 4 years ago

“Purchased a Bison Outboard, which stopped working after less than 12 months and very little use. Sent back to Fishing Mad (at our own cost.. not right) for repair. FIRST time it came back, motor had been destroyed in transit; not surprising as poorly packaged. SECOND time it came back, working but motor casing had chunk out of it exposing metal and a bent rudder. Brilliant! No care taken clearly in getting it back to us and leaves workmanship questionable. Was told that they repaired the first fault and it works so will not replace with new or refund. Totally unacceptable to return something with new defects and say that's okay, because the original problem was fixed, and ask your customer to 'take it out and test it to see if the bent rudder affects performance'. No faith in the item now, damage and lack of care suggests the item will be equally unreliable after their workmanship. So, so wrong to have such a saga and be expected to accept an item that may switch on and run but has clearly had rough and shoddy treatment and cannot be relied upon. Surely this isn't right?!”

Helpful Report

Posted 6 years ago

“Following a recent purchasing experience, I strongly recommend to avoid Fishing Mad' web shop. Based on Fishing Mad's description of the goods (product image and text), I ordered a fishing rod with a trigger grip reel seat, but received a fishing rod with a fixed-spool reel seat. As obvious as it may seem, Fishing Mad refused to admit to have done anything wrong... When I complained and wanted to return the goods, Fishing Mad stated that they would only refund the cost of the goods, but not the original shipping costs. In addition, Fishing Mad was not willing to reimburse the return shipping costs if I was to send the goods back. This in spite of the fact that it is against Fishing Mad's own terms and conditions, and the UK Consumer Rights Act...”

Helpful Report

Posted 6 years ago

Hello Jonas We sent exactly the size, model and make of Daiwa rod that you ordered to your address in Denmark. I am sorry it was not as you wished and we will refund in full, the minute the rod arrives back with us. We take our customers satisfaction very seriously and we are very sorry that you are disappointed with your purchase. Regards Craig Buchanan Newmill Fishing LTD

Posted 6 years ago

“good morning and thank you . the material arrived on time and in perfect ordine.non I was able to test it yet but I think that there will be no problems .I fail to re-use your site and to recommend it to other fishermen friends”

Helpful Report

Posted 8 years ago

“The packaging the reel came in is totally inadequate. The box is badly damaged and as the reel was bought for a Birthday present I feel let down by your lack of care.”

Helpful Report

Posted 8 years ago

Im sorry to hear this, we will take your comments on board and raise the issue with the courier. Regards Fishingmad

Posted 8 years ago

newmill fishing ltd is rated 4.8 based on 353 reviews