“I bought several items from Noel last year and really liked them and the items were great. The sizing was slightly inconsistent so a size small in one color was fit differently than the size small of the same item in a different color but all in all, I was happy with the items. And then everything changed around the end of last year the beginning of this year 2025. They had a sale and I ordered several items. It took several weeks for the items to finally come and they said it was because they were booked up and busy because of the sale, OK sounded reasonable so I waited. They finally shipped the items they were the wrong size and the wrong color. The left hand doesn’t know what the right hand is doing, their customer service is the worst. The absolute worst, you cannot reach them their telephone number clicks off. You cannot leave a message and you have to email them. Although the email responses are kind, they are not making any sense and on any returns, you can’t even get your money back. They only offer store credit so you’re supposed to send the items that they sent you that were the wrong size and wrong color, send them back and then wait however long it’s going to be and hope that you’re going to get credit on some of their other items you would choose instead. I don’t think so. I don’t have trust in this company and I will not order from them again, and it’s a shame because I really like the items that I had bought in the past from them, but this last order screwup and the lack of customer service and the lack of being able to remedy anything has left a really bad taste in my mouth”
“I am so frustrated. I ordered a jacket from this company And I returned it. They confirmed that they received my return and they were working on refunding my money. They have not refunded my money and I can’t reach them and they are not responding to emails.”
“I ordered 2 cardigans from THE NOLI SHOP. They arrived and are too small. I went to file a refund and learned that they items that I wanted to return are final sale but it says that nowhere on my order confirmation or on the items online. After leaving 4 messages on a voicemail and sending 2 emails I finally got an email back saying sorry these are final sale. I would have never ordered something that couldn't be returned. Now I have (2) cardigans that don't fit me and I am out my hard earned money. I will never shop there again. It says NOWHERE that they are final sale. I am disgusted.”
“This is the first time that I order from Noli yoga and the order arrive two weeks after I literally didn’t receive it on the time that I was supposed to get it and now that I want to return it, they’re not allowing me to return it because the piece now is on sale when I purchase the pieces it did not said final cell so I do not know what to do. I receive the package late. I couldn’t use it all the time that I needed it for and now I cannot return it. I’ve been trying to contact customer support and no one can help me. It’s been almost a week and I haven’t been able to return the pieces. I do not recommend this company.”
“I never had an issues with them until the last few months as I have not receive my items. One order the item says it was shipping Dec 22, 2023 and USPC says they never received the item and waiting for it to ship and the other item says unfulfilled. I got several email saying they are backed up but this item is just coming from Miami and I live close by. I am getting very frustrated with them.”
“I bought the sequin pants and received them today. The pants are ugly, super wide and long. In their website it says they don't charge refunds in the US and in the return invoice there is a charge of 9.95 for shipping. I can never get anybody on the phone. Very poor customer service.”
“I do a lot of online shopping, and this is the worst place I’ve dealt with. They can’t be reached by phone, they don’t return calls, it takes days to get a response via email, and they’re even unhelpful on messenger. I’ve bought many items, and trying to return one shirt has been impossible. Still waiting for them to reply on one of the three venues I’ve reached out to them on…
When I wrote this honest review on their Facebook profile, they blocked me.”
“I ordered a pair of $100 leggings from Noli yoga and I never got an email about my order. When I finally received the order, I wanted to exchange them for a bigger size so I tried going on their website to enter in my email address and order number, but it couldn’t find my order. I couldn’t find any emails from them about the order either. I contacted them directly and they emailed me back saying they were going to send me another email with the return label. I never received that email and now I am stuck with the leggings.”
“Leggings were earful quality and after one wash right side lost it’s sheen. When I tried getting a refund they ignored it for a 10 month, then lied that they have issued me a refund. Never received it”
