Noon Reviews

1.4 Rating 1,855 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
I returned an order and their " quality check " department has a problem with counting returns really.
posted 1 year ago - Anonymous
I returned an order and their " quality check " department has a problem with counting returns really.
posted 1 year ago - Anonymous
Noon is such a terrible online site who deceive customer .I had bad experience in returned item it's been a month they did not refund my returns items payment yet.their customer service sucks. Poor quality product and very poor service. Never shop with them.
posted 3 years ago - Sahla
Received counterfeit product. The price difference between Amazon and Noon was 25%. I went for Noon only to receive a counterfeit product and lost all my money. Will never buy from Noon again. No returns no refunds and counterfeit products - that's Noon.com for you.
posted 3 years ago - Anonymous
com they arranged a pick up day for the returns items and they confirmed that someone will collected them on 28 May 2020.
posted 3 years ago - Laila
Ordering in Noon is fast, good delivery process but when the item comes its very disappointing especially if you have to do returns and refunds.
posted 4 years ago - ALYSSA
I had multiple incidents with Noon, each one worst than the last, im not gonna mention the delivery issues, i don't know why Noon drivers don't deliver the item to doorstep, and when asked they say its the company policy, they force you to stay put at your place for hours because the driver doesn't know when exactly he is going to be there, there are no in store pickup, or anything I also had a couple of issues with items returns, also with quality, i bought the apple airpods 2 ( 2019 ) and when i got them it was faulty, the voice wasn't clear and the mic was really damaged,
posted 4 years ago - Mohammed Saeed
They have very poor delivery system. And they handle returns badly too. The fastest way to waste money is shopping online with Noon. I would not recommend it to anyone. Do not work with them they are very unprofessional.
posted 4 years ago - Theo
Delivery of my new phone was good but when I realised the phone was faulty it was a disaster trying to get this rectified by Noon. They have no clear procedure for dealing with returns and I was constantly being promised things by staff and these were never kept. Very disappointing from such a big company but i would never use Noon.com again.
posted 4 years ago - David Moloney