Northern Menswear Reviews

Name: Northern Menswear
Rating: 4.52

4.5 Rating 697 Reviews

89 %

of reviewers recommend Northern Menswear

4.5

Based on 697 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

07972782524

Email:

lee@northernmenswear.com

Location:

25, Church Street, Sheffield
S1 2GJ

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Northern Menswear 5 star review on 6th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emailed them regards failure to deliver next day as paid for. Didn't reply. Apart from that decent sales”

Helpful Report

Posted 2 years ago

“The polo was fine I have no issues with quality ot authenticity but the sizing u need to size down and have sent away for a replacement having paid through Klarna and I can’t get through via phone nor have I received any emails regarding a replacement”

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Posted 3 years ago

“Ordered a t-shirt, different one came but happy with the one that came”

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Posted 3 years ago

“Said it was on next day DPD delivery but took 3 days”

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Posted 3 years ago

“Still waiting on my shorts paid £5.99 for nxt day delivery and still not received my goofs”

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Posted 3 years ago

“Reason i didnt give 5 star i recieve wrong tshirt part of everything was just brilliant thank you guys”

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Posted 3 years ago

“I recently placed an order, two T-shirt’s and some shorts. All ok upon ordering, sizes i wanted were in stock. Arrived quite quickly even under the circumstances of covid 19. However when I opened the pack I quickly realised although the correct items appeared on the invoice, they weren’t the right items in the bag. I emailed right away, and the matter was dealt with quickly, but unfortunately the items that were wrong were then out of stock and as they were birthday gifts I was very disappointed.”

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Posted 3 years ago

Hi Jill - Im sorry to hear this. We do from time to time lose track of inventory which does result in a situation like we have here. We apologise for the inconvenience caused, however we are glad the situation has been dealt with for you right away. Regards - NM

Posted 3 years ago

“Delivery was fast, great shoes. However,customer service was poor when I had trouble with my order.”

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Posted 3 years ago

Hi Aiden, thank you for taking time to leave your review. I have tried to look into this for you and can see no reach out to customer service? Regards, Jess NM

Posted 3 years ago

“good quality items good value, delivery could be quicker but cheaper delivery costs compared to other sites which bump costs for the shopper,last order had a few issues which there happy to sort out , good options on payment for those who need and want to spread the cost will happy to shop with the outlet game”

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Posted 4 years ago

“Delivery of item was quick, well packaged, however wrong item was sent. Refund was given quickly when a review was left on TripAdvisor, as up to then there had been no response from my e - mail. Disappointed that refund did not include the delivery fee. Still no response on to why that wasn't refunded as well.”

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Posted 4 years ago

“I’m from belgium and for getting my package it took a little to long for me (2weeks) But when I had questions the company answered very quickly and progessional and provided me for all the asked information”

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Posted 4 years ago

“The package was in good state but the delivery time was 2 weeks late.”

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Posted 5 years ago

“I returned the item as prescribed by the returns policy but still haven’t received a refund. They are now investigating with Royal Mail, so am hopeful of a positive outcome!”

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Posted 5 years ago

Hi, We are sorry to hear of this. Please can you email me regarding this matter at lee@northernmenswear.com and I will assist you further. Kind regards, Lee Northern Menswear

Posted 5 years ago

Northern Menswear is rated 4.5 based on 697 reviews